Information Services & Client Compliance Officer

The firmDMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 350. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber security and cyber-crime, corporate, intellectual property, real estate and technology, media and telecoms advice to both businesses and individuals.Our clients, our people and our professional networks are the keys to our success.The departmentJob Purpose:
To support the Information Services & Client Compliance Manager and the wider team in providing efficient and effective client due diligence (CDD), conflict checking services and client file opening.
Responsibilities and Duties:Completing conflict checks, obtaining, checking and verifying client ID documentation, identifying issues, and escalating where requiredUsing the Firm's file opening request system and processesOpening and amending client and matter files in the firm's case management systemsMaintaining the team's policies and proceduresParticipation in any special ISCC projects under the direction of the Information Services & Client Compliance Manager or team leader as required to meet the needs of the businessAttendance at meetings and such training courses as agreed with the Information Services & Client Compliance ManagerTravel to other offices as may be required to fulfil dutiesOther informationKnowledge, Skills and Experience Required:A minimum of one years' experience working within an administration role in a Professional environment or a recent Graduate with some work experienceAn understanding of the CDD process is desirable but training will be givenIT literate with strong skills in using standard Microsoft products and ability to work with a variety of different database products.Effective administration and organisation skillsHigh level of accuracy and attention to detailAbility to work under pressure and to manage concurrent demands and deadlinesAbility to deal with sensitive and confidential dataAn enquiring mind with the ability to understand discrepancies in data and solve problemsExcellent interpersonal skills and a proven ability to work effectively as part of a teamCommitted to delivering high levels of customer service and client careAbility to learn new IT systems and workflow processesFlexible in approach to work, location and hours worked if required.
Benefits:25 days holiday (of which 3.5 are taken during the Christmas period), plus Birthday holiday, plus Bank Holidays.Life AssurancePrivate HealthcareEmployee Assistance ProgrammeSodexo DiscountsPension SchemeInterest free season ticket loansCycle to work schemeDiscounts on Legal work
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