Income Officer

Income Officer - 8 months in Manchester
Hybrid role
You will be responsible for delivering an efficient rent collection service, managing a caseload of rent accounts for tenants who have fallen into arrears, identifying support needs of customers and offering basic benefits & welfare advice and guidance, and making referrals or signposting to relevant agencies.
You will ensure that the appropriate legal action is taken to recover any outstanding debts, and if required, represent at court proceedings and evictions.
We are looking for candidates who are experienced in chasing rent arrears from customers, ideally within a housing setting and a strong knowledge & understanding of the housing and welfare benefits system.
You will hold excellent customer service and communication skills, and have a pro-active approach to work with the ability to prioritise a busy workload.

Interested candidates MUST have a background in Social Housing

Apply to be considered

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.