Income Officer

We are actively looking for an Income Officer to join a housing association in the Surrey area on a temporary contract, in return you will receive Hybrid working and Flexible Working Hours
As the Income Officer:
You will be managing a Patch in Surrey.
Ensure tenants are aware of their rights and responsibilities
Responsible for achieving and maintaining the lowest possible levels of current rent and former tenancy arrears
Maximise income recovery and meet arrears targets
Producing arrears reports and letters
Communicating with residents and drafting instructions for legal possession proceedings
Serving Notices
Home visits
Applying for direct payments
Attending court where required
The successful Income Officer will have:
Working in a similar role
Advising, guiding, complaint handling and problem solving
Current housing legislation and welfare benefits knowledge
Motivational and leadership skills to enthuse customers to build thriving communities
If this role is of interest please give Tiyana a call on 0121 790 0980 or click apply.
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