Inbound Account Manager

Account Manager
Salary:
£23k basic salary (£50k-£65k first year OTE)
Location:
Elstree, UK
We are actively seeking a driven and ambitious Account Manager to join a rapidly expanding Car Finance Brokerage located in Watford.
The role has no cold calling involved but the ideal candidate will have a passion for sales, excellent communication skills, and a proven track record of success.
As an Account Manager your role involves building strong customer relationships, managing your sales pipeline, and proactively reaching out to customers who have applied for car finance. You will serve as the primary point of contact for our client's customers, guiding them through their car buying process and ensuring that your calls are compliant and that customers are fully informed.
Key Responsibilities include:
Contacting customers to discuss their finance application.
Conducting qualification calls to understand customer needs and their progress in the car buying process.
Managing your sales pipeline to efficiently maintain contact with your customers.
To achieve all KPI's around activity and quality.
Utilise and update our CRM system.
Deliver exceptional customer experiences, with the customer at the centre of all your actions.
Achieve and maintain appropriate compliance standards.
Requirements:
Proven experience as an Account Manager or similar role.
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