Imports and Exports Manager

BJ28 Imports & Exports ManagerLocation: Hounslow/Nr HeathrowSalary: GBP45,000 - GBP55,000 per annumWorking Hours: Monday - Friday (9am - 17:30pm)Overview:First Military Recruitment are currently seeking an Imports & Exports Manager on behalf of one of our clients.Our client provides the luxury goods industry, high-net worth individuals, and international banks with a global team of experts, including logistics, security, customs house, and special operations professionals. Our client provides a smooth, expedient, and professional service tailored to precise specifications and needs.Duties and Responsibilities: Coordinate and manage the end-to-end import and export process, including documentation, customs clearance, transportation, and delivery.Ensure compliance with all relevant import and export regulations, including customs laws, trade agreements, and sanctions.Develop and maintain strong relationships with customs authorities, carriers, freight forwarders, and other stakeholders.Lead and motivate the Import and Export team, including the Import Supervisor, Export Supervisor and Operations Agents.Provide guidance, training, and support to team members to ensure high performance and productivity.Serve as the primary point of contact for clients regarding import and export shipments.Address client inquiries, concerns, and requests in a professional and timely manner.Build and maintain strong relationships with clients to ensure satisfaction and loyalty. Skills and Qualifications: Minimum of 5 years of experience in import/export operations management, preferably in the freight forwarding or logistics industry.Strong knowledge of customs regulations, international trade compliance, and logistics principles.Professional and positiveExcellent communication, negotiation, and problem-solving skills.Excellent customer serviceProficiency in logistics software and systems. Knowledge of CDS and Customer knowledge is essential.Leadership and team management experience, with the ability to motivate and develop a high-performing team.Attention to detail and ability to multitask in a fast-paced environment.Collaborative working styleAble to work on own initiative. BJ28 Imports & Exports ManagerLocation: Hounslow/Nr HeathrowSalary: GBP45,000 - GBP55,000 per annumWorking Hours: Monday - Friday (9am - 17:30pm)
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