ICT Operations Engineer

Job Description
ICT Operations Engineer
Salary up to £31,000 + Benefits
Cardiff
CPS Group are currently working with an established and exciting South Wales based organisation who have a fantastic opportunity for a new ICT Operations Engineer to join their growing team.
In this role you will be playing a vital role in providing 2nd line support to the organisations operational systems. You will also be ensuring the smooth running of key systems critical to the business and helping to deliver new exciting projects.
In this position you will receive training in the organisations bespoke IT systems.
Key Responsibilities:
Monitoring and managing the organisations key operation systems whilst remaining secure and compliant
Providing 2nd line support by identifying and resolving issues in a proactive manner
Developing new solutions to complex integrations and configuration problems
Creating and maintaining documentation
Mentoring and training other more junior team members on new and existing technologies
Required Skills / Experience:
Previous experience in an end-user support role or computer operations environment
Good Technical Knowledge of Microsoft’s server operating systems
Technical knowledge of Backup and DR services
Good knowledge of VoIP telephony systems
Good knowledge of LAN/WAN networking
Excellent understanding of PC hardware setup and configuration
Contact: Matt Jacob – CPS Group UK