Human Resources Administrator

Job Description
About us
The Fidelis Partnership is a privately-owned, Bermuda-based Managing General Underwriter, which, through its subsidiaries, is a global underwriter of property, bespoke and specialty insurance and reinsurance products.
The Company currently writes lines of business including; specialty insurance: aviation & aerospace, energy, marine, property, terror & political violence, contingency and other specialty lines; reinsurance: property reinsurance, property retrocession, specialty reinsurance, whole account/multi-class and bespoke.
Role Overview
The HR Administrator will be responsible for providing BAU HR Administration to the wider HR team. The individual will perform a key role by assisting in the smooth operation of the HR department.
Key Accountabilities
Primary oversight of the HR Jira queue– allocating tickets to the relevant HR Advisor and taking accountability for answering generic queries that are received
Draft all forms of employee documentation in a timely manner, e.g., promotion letters, family friendly letters, salary letters etc.
Be the first point of contact for the new starter process ensuring the relevant HR Advisor is in copy throughout the lifecycle process e.g. adding new starters onto the HR System, sending new joiner emails, administering background screening, pre-boarder actions & saving down a full HR file
Liaising with new joiners ahead of day 1 with first day instructions
Liaising with the Benefits Broker on a monthly basis to process starts, leavers and movers.
Manage the leaver process, prepare leaver letters, arrange exit interviews and process changes in our HR system.
Update the company org charts (with support from the HR Advisors).
Oversee L&D admin; liaise with trainers, book meeting rooms, collate employee attendance etc.
Ad hoc reporting for payroll and other requirements.
Support in other ad hoc duties as required by the HR team, including participation in project work.
Diary management, including team travel bookings/ expenses and arranging meetings for the Group Head of People.
Regular maintenance of the HR system to maintain data validity and accurate employee records, using scheduled reports to make auditable changes proactively and accurately
Skills & Experience
1-3 years relevant HR administration experience; ideally gained within a Financial or Professional services setting.
Competent user of the Microsoft Office suite, particularly Excel and PowerPoint.
Excellent attention to detail.
Exceptional organisational skills and experience managing conflicting priorities.
Resilient, flexible, and quick to adapt.
Strong verbal and written communication skills.
Happy being fulltime office based.
The Fidelis Partnership Ethos
Our culture is defined by our ethos. It is the foundation of who we are and the core of everything we do.
Results – We want to be the best at the things we care about, so we focus on profitability over volume, with responsive decision-making and clear prioritised accountability.
Innovate – We aspire to lead the market in providing the services and products our clients need, and to drive change in the broader impact our industry has on human rights, society, and environmental sustainability.
Include – We create an environment where employees can bring their whole self to work, with open communication where everyone, irrespective of gender, ethnicity, sexual orientation or background, feels able to contribute ideas and be recognised and rewarded for their contribution
Unite – We operate as team of individual talents that actively seeks to reflect the diversity of the societies in which we operate, giving our business the widest range of inputs and perspectives.
Respond – We work in a business exposed to sudden shocks and changes – elemental, political, economic and human – so we remain nimble and ready for change.
Diversity, Equality & Inclusion
Our vision is for a workplace culture where differences are valued and where diversity of background, experience and thought are welcomed. We want to create an environment where all employees, regardless of who they are, are given equal opportunities for career progression and enjoy fair reward from their and Fidelis' successes. This will be driven by a workforce that embraces Diversity and Inclusion at every level, in every department across The Fidelis Partnership.