HR Support Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This RoleEffectively maintains employee information that meets the organization's legal obligations and assists in human resource management and planning by recommending, developing and implementing new processes and analyses. Analyze data and prepare reports. Data managed may include personal information; job history; retirement and insurance documentation; leave accrual records; and details of illness, absences, transfers, and salary progression. Analyze data and prepare reports for management, to meet legal obligations, or for external agencies. Statistics analyzed may include employee demographics, skills inventory, absences, overtime, or employee turnover. Respond to enquiries from employees, managers and external agencies (such as government departments or insurers) about individual and organization-wide human resource information, without compromising the organization's standards of privacy and confidentiality.What Part Will You Play?Supports Human Resource Business Partner (HRBP) with a variety of administrative functions to include entering data into the Human Resource Information System (HRIS) and other related systems, scanning documents and performing mail merges. Gathers, prepares, and processes various paper and electronic forms such as contract to permanent hires, change-of-status, and terminations. Checks Human Resource (HR) related forms and documents for completion (i.e. applications for vacation or leave of absence, new hire paperwork).Remains abreast of HR policies and guidelines by reviewing the Team Member Guide and monitoring for updates/changes in order to quickly reference and answer routine HR related questions and adjust work activities accordingly.Assists team members with basic HR questions, consults to provide answers, or directs to appropriate personnel. Assists team members and managers in successfully completing routine paper and electronic forms.Communicates team member events for lunch and learn sessions, health fairs, team appreciation week, etc.Prepares and analyzes reports (Title VII, Civil Rights Act) for HRBP.What Are We Looking For in This Role?Minimum QualificationsHigh School Diploma or EquivalentTypically Minimum 2 Years Relevant ExpHuman Resources, Administrative supportPreferred QualificationsBachelor's DegreeHuman Resources, Business AdministrationTypically Minimum 4 Years Relevant ExpHuman Resource experience or administrative supportWhat Are Our Desired Skills and Capabilities?Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.Technical Ability - Knowledgeable in applicable software systems, e.g. Microsoft Suites, HRIS, Performance ManagementProblem Solving - Collaborate with appropriate parties to resolve team member issues Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Interested in learning more about Global Payments and Our Family of Brands? Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.
Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit
www.globalpaymentsinc.com
and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.
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