HR & Payroll Officer

HR & Payroll Officer

Responsibility of the Role

To ensure accurate and timely Payroll and Benefit administration to all UK entities

Key accountabilities of the function

1. Query Management

Act as first point of contact for employees on HR Services related topics both via Email and Telephone.

Provide accurate and timely resolution to queries based on company policy and procedures.

Track queries within the ticketing system

Forward employee complex inquiries with regards to Payroll, Benefits or Data management to back-office specialists when in depth functional knowledge is required.

Ensure all queries are resolved within the given SLA.

2. Requests

Complete HR related requests with focus on personal administration e.g. creating certificates, sending payslips, references, maintaining employee personnel and job-related data, archiving data/employee files.

3. Employee Data Changes

Use SAP workflows to process employee job related changes including loading new starters, leavers, promotions and working time changes.

4. Contract and Letter creation

Create new starter contracts, leaver letters, promotion letters and any other contractual documents.

Ensuring documents are posted and emailed in accordance with SLA.

5. Payslips

Print, sort and organise delivery of hardcopy Payslips on a monthly basis ensuring the SLA is met

6. Maintaining HR Portal

Ensure that all content on the HR Portal is regularly checked for accuracy.

Update documents/content as required and upload to Portal

7. Maintaining knowledge base

Update and maintain the knowledge base of employee queries to ensure all potential questions can be answered and that policy and contacts are up to date.

8. HR Reporting

Any ad-hoc reporting required by the UK business.

9. Standard Employment Referencing Checks

Including credit checks, using online systems

10. Document Management

Works with service provider, legal and HRM to identify any required changes to documents in CCM. Makes relevant changes in contract management tool.

11. General Administration

All general office admin duties including archiving, organisation, correspondence, agendas, minutes, post etc.

Stationary Ordering - ensure there is always sufficient stock of headed paper, envelopes, Payslips, P60's etc.

12. SAP Access Approvals

Ensure that roles requested are realistic in relation to the individual's position and department within the business.

13. Invoices

Timely and accurate processing of invoices, payments and cross charging to support effective budget management & reporting.

Qualifications Skills & Experience

Education

Minimum Bachelors degree in Human Resources or Business Administration

Practical experience in the field of HR desirable

Additional skills:

• Good analytical skills and organized in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Attention to details, precision oriented
• Good Excel skills
• Strong Customer Service Focus
• Knowledge of SAP HR desirable
• ·Experience of working cross-function
• Ability to work independently and able to adopt a proactive approach

If this role is of intertest then please click apply or call 01869 321322 for further information

Vibe Recruit is acting as an Employment Business in relation to this vacancy.