HR Operations Manager

It's an exciting time to join AXA Partners, with significant investment planned to further enhance the transformation of driving AXA Partners forward.  If you are a motivated people leader, with strong experience of working in a HR Services/Operations function & love working in a fast-paced environment and are currently looking for your next career move, we’d love to hear from you!The HR Operations Manager is a pivotal role that reports into the HR Director and has a key focus on driving a high service level within the HR Shared Services/Operation and Internal Communications team by leading, motivating and developing this brilliant team of x7 by goal setting, ensuring regular check-ins, performance reviews and devising robust development plans.  The role also entails some ad hoc projects, acting as Country Lead within the Global teams on a variety of transformation projects plus supporting occasionally in peak workflow times by being hands on, whilst actively looking at continuous process improvement.At AXA we work smart, empowering our people to balance their time between home and office in a way that works best for them, their team and our customers. What you'll be doing:Managing the delivery of a professional, effective and legally compliant HR Services Operation covering the whole employee life cycle.  Proactively working with stakeholders to provide the organisation with the correct supportCreating, monitoring and adjusting SLAs and KPIs for the HR Services Operations Team, and working with the internal HR Teams and wider business to ensure effective deliveryRegularly monitor workloads and operating a flexible approach to sharing resources, especially with the wider team e.g., to handle peak demand or sharing tasks across teams Coaching team members to unlock their potential, supporting them with access to appropriate training and development opportunitiesProactively leading and embedding a data focused culture, by providing accurate and timely MI across all HR functions, including producing monthly dashboard for Executive committee, Conduct Risk Board and Risk CommitteeOverseeing the Internal Communications activity for the UK and Ireland, supporting the Internal Communications Manager to deliver a varied, engaging and positive communications deliverySupporting on the embedding of the Internal Communications Strategy Key point of contact for any facilities related activities or situationsEnsuring the function is adequately resourced to provide a strong service to the business, and in line with governance accountabilitiesYour ProfileAbout YouSolid leadership experience of working in a fast-paced HR Operations/Shared Services environmentAble to demonstrate skills and experience of working with stakeholders across all layers of the businessComfortable with producing a variety of reports and have a data driven mindset Technical knowledge for key HR subjects including legal awarenessAble to multi-task across a number of areas and manage conflicting prioritiesCIPD Level 5 and above or equivalent preferableAbout AXAAXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention. Our mission: Empower people to live a better life.Our values: Customer First, Courage, Integrity and One AXA.About the EntityAXA Partners is AXA’s global entity dedicated to co-building and distributing with partners simple, customer-centric and innovative solutions that combine insurance, assistance and other value-added services.The combination of both missions’ positions AXA Partners today as a key pillar of AXA’s Payer-to-Partner strategy. With the support of operating units established in 39 countries, our more than 9,000 employees are at the service of our customers anywhere, anytime.What We OfferAt AXA Partners, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to 50,000 depending on experienceAnnual company & performance based discretionary bonusContributory pension scheme Life Assurance (up to 4 x annual salary)25 days annual leave (rising to 27 days based on service)Free Motor Breakdown & Emergency CoverFree Travel InsurancePrivate Medical Insurance (taxable benefit)AXA employee discountsGym benefitsSubsidised on-site cafeOur ambition is to become one of the most inspiring companies to work for, as such we’re committed to supporting employee needs, providing meaningful career development and celebrating differences. We understand that everyone has individual work and home life responsibilities, therefore we’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re committed to providing equal opportunities for all; therefore, we welcome and encourage applications from people of all backgrounds. As a disability confident employer, we’re pleased to offer our support and access to the AXA Accessibility Concierge should you require an alternative method of applying or any reasonable adjustments to be. For our support, please send an email to #####.#LI-Hybrid #LI-UKJob SummaryJob number: 23000A04Date posted : 2023-11-21Profession: Human Resources & DiversityEmployment type: Full time