HR Operations Assistant

Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries – combined with our expertise acrosshigh-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions – sets us apart. Our Global Operations Team – all business professionals of the firm – was named the “Best Business Team” by The American Lawyer. The Human Resources Operations Assistant will support the full life cycle of people transactions for the Europe and Asia offices at Goodwin Procter LLP. The Human Resources Operations Assistant supports the HR Operations Specialist, HR Managers in the UK, HR and Office Managers in Europe and Asia, the Sr. HR Operations Manager, and IT and Office Administration to proactively handle all new hire transactions and all necessary administration, ensuring a successful and smooth onboarding process within our Europe and Asia offices. This is a critical role to ensuring data integrity of all personnel data and for maintaining efficient processes. The Human Resources Operations Assistant operates as a key point of contact for the wider HR and Office Administration teams, providing high-quality service and delivery. What You Will Do: Assists with maintaining data integrity and entering all HR data into the HRIS system for Europe and Asia, covering onboarding, offboarding, and lifecycle changes. In addition, this role will oversee regular accurate maintenance of firm data which includes reviewing data entry completed at the local level and regularly audits the information and follows up with correct parties to solve for inaccuracies. Partners with talent acquisition team to run pre-employment background checks and additional screenings, ensuring compliance and meeting strategic needs. Supports all system and onboarding activities entered by HR and Office Managers in Europe and Asia, as well as the Recruitment team in the United Kingdom. Follows up as needed for clarification. Supports the HR Operations Specialist in meeting payroll deadlines. This includes but is not limited to on-time timecard approvals by employees and managers, completing data changes impacting payroll, and finalizing onboarding documents. Completes necessary follow-ups before monthly deadlines. Supports Workday Time in the United Kingdom and France. Troubleshoot issues and errors that occur in the system. Partner with HR Managers to support leaves and absence management plans, ensuring the system provides the intended result. Coordinates pre-hire activities, including but not limited to working with hiring managers and HR Managers to schedule orientation meetings, conduct right-to-work checks, collection of onboarding documents, and preparing online new joiner information packs. Supports off-boarding process for Europe and Asia by partnering with local HR and Office Managers to verify holiday entitlements, prepare leaving checklists, and confirm departure details. Understands GDPR and data privacy regulations. Prepares ad hoc data reports, as requested e.g. UK Headcount reports. Supports the Managing Director, HR – Europe & Asia, Sr. HR Operations Manager, HR Operations Specialist and the CTO organization in various projects. Maintains electronic personnel files for the Europe and Asia offices, including conducting routine file audits to ensure compliance standards are being met.
Who You Are:
Bachelor’s degree required or equivalent experience. A minimum of 2 years related work experience preferred. Law firm or professional services industry experience a plus. A minimum of 1 years of experience working with HRIS systems. Workday or comparable HRIS experience required. Superior interpersonal and communication skills, professional demeanor, and the ability to interact effectively with all levels of firm personnel, as well as external clients and vendors. Exceptionally strong organization skills and the ability to prioritize changing and competing projects and tasks. The ability to multi-task numerous requests is required. Innate integrity, excellent judgment, and decision-making abilities are required. The ability to respect, protect, and maintain highly confidential and sensitive information. Ability to work independently and proactively, often recommending suggestions and improvements to create process efficiencies. Proficiency in data mining and analysis, Word, Excel, PowerPoint and other technologies. Proven experience in applying technology to project management to improve efficiency and service. A customer service oriented mindset is critical. Strong attention to detail skills and a curious mindset.
Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
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