HR Manager

I am currently partnering with the UK’s largest warranty company, providing warranties to both independent car dealers and individual customers to recruit for a People and Culture Manager.

 Operating for 24 years as a family business and recently increasing their headcount from 50 to 145 employees. This business really strives to do what they do best, investing in technology and creating new opportunities which has resulted in them winning ‘Warranty Provider of the Year’ for the last 4 years in a row.

This is a fantastic business to be joining, who are dedicated to attracting the best talent to join their supportive and high performing team to join them in a future of continued success and growth.

Salary up to £45,000 PA plus benefits which include:

• 20 days holiday plus bank holidays.
• Increasing to 22 days holiday after 5 years of service.
• 1 month paid sabbatical after 10 years of service.
• Company healthcare (e.g. free eye tests).
• 30% discount on all warranty products for employees, friends and family.
• Interest free company load up to £1000 (after 6 months service).
• Recommend a friend scheme.

Based on site in Blackburn, Monday to Friday between 09:00am and 5:00pm.

The Role: People and Culture Manager:

The role provides effective leadership of the People and Culture team, ensuring a high quality, professional and responsive People and Culture service is delivered with the best outcomes for our people and the people we support. People are our most important asset and so by creating a positive work environment, creating a great place to work through effective P&C practices will support organisational success and growth.

Responsible for: People and Compliance Partner, People and Recruitment Partner and also Health, Safety and Fire and buildings and facilities.

Main Responsibilities:

• Lead the People and Culture function, including compliance, building and facilities.
• Operate as the departmental P&C expert, to advise, guide and support staff and managers by providing high level people management and development support across the business.
• Oversee all employee and candidate experience from talent attraction to onboarding right through to engagement, ensuring we are consistent, fair, and transparent at all stages.
• Develop and coach the People and Culture team, through 121’s, performance/career reviews identifying succession planning gaps, multi-skilling opportunities and communication of any new learning/changes affecting the function.
• Promote our core organisational values and behaviours, ensuring these are reflected in all people-related activity to shape a positive working culture.
• Coaching managers to improve their people management capabilities and sharing best practice.
• Ensure P&C policies and procedures are compliant with employment law and regulations and keep up to date with any legislative changes which affect these.
• Ensure we are compliant and up to date with health, safety and fire audits and all recommendations are implemented.
• Key point of contact for employee relations matters and ensure robust processes are in place to manage disciplinary and grievance issues effectively, seeking to reduce the risk of Employment Tribunals or other employment related claims.
• Analyse and report to SLT on P&C metrics such as recruitment, absence rates and turnover identifying opportunities for improvement, solutions and proactively making changes to policy/process where appropriate.
• Develop and manage an organisational performance review process, capturing skills sets and competencies throughout the business; to create a company training plan to support development, to identify the right training, the talent and high performers.
• To continue with and promote our Equality, Diversity and Inclusion ambition of creating a vibrant, inclusive and diverse workforce/culture where everyone has a sense of belonging.
• Foster a culture of collaboration and continuous improvement within the team, our systems and our processes.
• To lead and co-ordinate great employee experiences and incentives through social events, charity events and wellbeing initiatives to achieve our aim of becoming an employer of choice.
• Collaborate with Senior leadership to ensure P&C initiatives contribute to the overall success of the company.
• Driving people projects and initiatives aligned with the overall company.
• Accessing the need for training and then designing and implementing training programs accordingly.

The Essentials:

• CIPD Level 5 minimum.
• 2 + years working within a HR Function at Senior level, working with key stakeholders and HR colleagues to shape, develop and deliver HR plans and solutions in line with the needs and priorities of the business.

For further information on this role, please contact Imogen Parr: (phone number removed) or send your CV and application over to: (url removed)