HR Admin Team Leader

HR Admin Team Leader (Retail UKI)
When you look at L'Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That's the beauty of L'Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we're well on our way to fulfilling our common purpose: to create beauty that moves the world.
By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.
Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won't get anywhere else.
If you want the Freedom to go Beyond, we'll see you at L'Oréal.
Our Corporate Division supports the 4000+ strong workforce in L'Oréal UK & Ireland. It's a fast-paced and dynamic environment when you'll have visibility over our 4 Divisions and play an integral role in moving our business forward.
We embrace our entrepreneurial spirit in everything we do, always challenging ourselves to new ways of doing things. That means looking for innovative solutions, sustainable developments, and having the freedom to go beyond the ordinary.
Our founder Eugène Schueller once said that "a company is not walls and machines, it's people, people, people". Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people.
Reporting to the Head of HR Retail, this role is responsible for managing a team of HR administrators and HR apprentices. They are responsible for ensuring we provide an accurate and efficient HR administration and query handling service for our employees and wider HR teams.
You will
- Work closely with the Head of HR Retail and HR Services team on embedding the wider HR processes
- Support and coach the HR Retail Admin team with the deployment and understanding of our HRIS (One Profile, Tamigo) and wider ways of working
- Provide hands on support during peak periods of high work volume, i.e. monthly cut off periods
- Act as escalation point for HR Retail, assisting with query resolution
- Work collaboratively with the payroll, reward, finance and divisional HR teams to provide seamless employee experience
- Build good working relationships with your stakeholders
- Review and identify improvements to processes and procedures and ways of working for the team that best service retail
- Lead and support on key business projects i.e. service reviews, system implementation and/or changes etc.
- Use data and analytics to inform your decisions and make recommendations to the business and wider HR team
- Plan work tasks of the HR Retail Admin Team and provide high quality administrative support in the delivery of HR calendar events such as: benefits opt in window, peak recruitment etc
- Carrying out regular team meetings and conduct 1:1s to support and coach the team
- Conduct team Connect reviews
You have
· A passion for change and continuous improvement
· Previous experience of managing a team and or leading a shared service function.
· Customer focused mindset and strong relationship building skills
· Excellent organisational skills, with the ability to prioritise effectively in an ever-changing environment
· Outstanding communication and interpersonal skills, remaining calm and professional at all time.
· Energetic team player
· Ability to deal with all matters confidentially and diplomatically.
· Ability to set up, use and bring forward systems
· Intermediate Excel and experience of using database.
You get
We put people development and learning at the heart of our business; we'll help you master your role, develop your technical expertise and you'll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you're actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don't forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.
Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer...so you can enjoy more time with your friends and family.
As any great employer should do, we make sure we look after your financial wellbeing. That's why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There's also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.
Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!
How we recruit
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
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