Housing Solutions Service Manager

Interim Housing Solutions Service Manager
Reference no: K&C 5247362
Pay rate: £50.00 per hour PAYE
Hours per week: 36 Monday to Friday, 08:45 – 17:00
This opening assignment is for 3 months
City: KENSINGTON, London
An experienced and knowledgeable Housing Solutions Service Manager is required to address key council objectives, including ensuring statutory compliance across Part 6 and 7, directing 5 Team Managers to fulfil operational day-to-day duties and reduce a backlog of cases over the next six months. Be the strategic lead on the operational implementation for Part 6 and 7 of the Housing Act 1996 as amended. This includes overseeing a group of managers to deliver compliance and quality assurance of the Councils Housing Register, allocations policy, under occupation mobilisation and Homelessness powers and duties.
Key responsibilities:
Lead and create innovative services to meet Government performance indicators. Oversee the provision of advice and assistance to public and private sector landlords with tenancy support with an understanding of the impact of Welfare Reforms.
Create effective senior partnership working with internal and external agencies which will lead to effective predictive. Provide a continuous learning environment for staff, partners and key stakeholders. Provide reliable and valid data to Central and Local Government on homelessness services and in particular homelessness prevention.
Implement the Council’s Homelessness and Rough Sleeping strategy coordinating the activities of all service areas responsible.
Responsible for the customer focussed, efficient and effective delivery of the services within Housing Solutions.
Oversee the provision of advice and assistance to public and private sector landlords with tenancy support with a view to preventing homelessness with particular reference to the Welfare Reforms and to ensure that assistance is given to all households of all tenures to prevent homelessness through active intervention.
Lead a team to develop a Private Rented Sector offer that delivers settled homes and show a high level of technical knowledge on locations that residents may choose to live. This should include the impact of welfare reform and the cost of accommodation in the borough.
Oversee and protect the Council reputation in Court as and when required when pursuing criminal or civil action against landlords/agents.
Oversee and control the provision of financial and administrative support for all the service areas that directly report to Housing Solutions Manager. Responsible for monitoring budgets and controlling spend and achieving savings targets. Be responsible for staffing budgets.
Manage highly complex / high risk issues within the framework of homelessness, private rented sector and temporary accommodation provision ensuring that objectives and targets are developed and agreed in line with service plan.
Act as the Housing Solutions’ operational lead in developing and improving systems, policies and processes which encourage ‘right first time’ service delivery. This should include ensuring that the services standards maintain high levels of customer satisfaction continually improve.
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If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
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