Housing Revenue Officer

Housing Revenues Officer required!

Opus People Solutions on behalf of Redditch & Bromsgrove Council are looking for a Housing Revenues Officer to join the Housing Revenue Team at Redditch Council. This exciting hybrid role will require you to work in the office a minimum of 2 days per week

As a Housing Revenues Officer, you will be responsible for:

Delivering an efficient rent collection service
Managing a caseload of rent accounts for tenants who have fallen into arrears
Identifying support needs of customers and offering basic benefits & welfare advice and guidance
Making referrals or signposting to relevant agencies
Taking the appropriate legal action to recover any outstanding debts, and if required, represent at court proceedings and evictionsKey skills required:

Solid experience in chasing rent arrears from customers within a housing setting
Strong knowledge & understanding of the housing and welfare benefits system
Extensive knowledge and experience of the legal process for recovery of arrears and debts relative to the tenure type,
Have extensive experience of representing landlords in civil courts for possession claims, variations of orders, warrants for eviction and stay hearings and standing as a witness and preparing for and attending evictions
Excellent customer service and communication skills
Have a pro-active approach to work with the ability to prioritise a busy workload. To be considered or for more information, please apply now