Housing Officer

You will be responsible for maintaining a high-quality Estate Management Service focused on customer satisfaction within the neighbourhood. This entails effective communication with customers and promoting tenant participation in line with Council policies.An essential aspect of your role involves implementing rent arrears recovery and early intervention strategies to minimise outstanding debts, adhering to established policies and procedures.Your duties will encompass ensuring the cleanliness and maintenance of the designated area, addressing any unresolved local issues in collaboration with other service providers, and conducting home visits and interviews with tenants as necessary, alongside the Local Housing Services Coordinator.Candidates must possess housing experience, including estate management and debt recovery, as well as proficiency in engaging with the public in various settings and producing written correspondence. Familiarity with relevant legislation such as the Housing (Scotland) Act, Housing Benefit Regulations, and Tenants Rights Act is essential. Flexibility to work evenings and weekends when required is necessary, and possession of a national certificate level qualification in Housing, Business Studies, or equivalent, as well as a valid driving license, is preferred.The role is offering:- Competitive rates- Hybrid working (2 x pw on site)- Initial 3 month contract with the opportunity to extend further (performance related)Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
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