Housing Officer

Join Our Team as an Experienced Housing Officer in St Helen's
Are you an experienced housing professional looking for a rewarding opportunity to make a difference in people's lives? Do you thrive in a role where you can manage tenant relationships, coordinate repairs, and handle administrative tasks with precision? If so, we want to hear from you!
Position: Experienced Housing Officer Location: St Helen's , UK Salary: £22,973 - £23,938 (depending on experience)
As a Housing Officer with our organization in St Helen's you will play a vital role in ensuring the well-being and satisfaction of our tenants while maintaining the integrity of our properties. You will manage a caseload of tenants, oversee repairs and maintenance, and handle various administrative duties with efficiency and professionalism.
Key Responsibilities:

• Managing a caseload of tenants, including addressing their inquiries, concerns, and requests promptly and effectively.
• Liaising with builders and contractors to arrange and oversee repairs and maintenance work, ensuring timely completion and quality standards are met.
• Conducting property inspections and assessments to identify maintenance needs and ensure compliance with housing standards and regulations.
• Assisting tenants with housing-related paperwork, including tenancy agreements, rent payments, and housing benefit claims.
• Maintaining accurate records and databases related to tenant information, property maintenance, and other administrative tasks.
• Collaborating with colleagues and external stakeholders to support the overall objectives of the housing department.

What We Offer:

• Competitive salary ranging from £22,973 to £23,938, commensurate with experience.
• Opportunities for professional development and advancement within a supportive and collaborative work environment.
• Comprehensive benefits package, including pension scheme and holiday entitlement.
• The chance to work for an organization committed to providing safe, secure, and affordable housing for the community.

Requirements:

• Proven experience working in a housing-related role, preferably as a housing officer or similar position.
• Strong understanding of housing laws, regulations, and procedures.
• Excellent communication and interpersonal skills, with the ability to build rapport with tenants, colleagues, and external partners.
• Organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
• Proficiency in Microsoft Office and other relevant software applications.
• A proactive and solution-oriented approach to problem-solving.

To apply for this exciting opportunity, please send attach your cv.
Don't miss out on the chance to join our dedicated team and make a positive impact in the Liverpool community as an Experienced Housing Officer. We look forward to receiving your application!
Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.