Housing Allocations Officer

Housing Allocations Officer - West Northamptonshire Contract - Full Time - 5 Days per week - 37 hours Duties/ResponsibilitiesTo deliver an efficient and professional allocations service, ensuring the council’s Housing Register, allocation of accommodation within the own stock and nominations to partner registered provider vacancies are administered in accordance with Housing Allocation Scheme (policy), service procedures, national code of guidance and housing legislation (Part 6 of the Housing Act).To provide comprehensive housing advice and information to households in housing need in order to ensure their housing needs are met via the appropriate intervention.To process complex and detailed correspondence and telephone enquiries in relation to housing allocations applications, including who can join the Housing Register, the banding scheme and what priority a customer may be awarded under the scheme and the provision of realistic advice on the availability of social housing and a customer’s housing optionsProcess applications where there is a medical need and assess the applicant’s basic medical condition in relation to their housing circumstances. Make decisions on the level of priority that should be awarded to the applicant and the type of property to best suit their needs. In particularly complex situations, make an appropriate referral to the specialist medical advisor for guidance and advice to inform decision-making.Ensure all administrative records are updated promptly in accordance with the approved policy and procedures including annual reviews of housing applications and changes of circumstances of applicantsRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency By submitting your details you agree to ourT&C's
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