Hotel Reception, Guest Service Assistant (Nights)

Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge team, you will have access to a suite of benefits that include
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa.
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme
Career and lifestyle breaks – Allowing you to take time off for key life events.
Volunteer days – Up to two days per year to support a charity of your choice.
Paid breaks.
A day in the life of…
AsGuest Service Assistant, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the World with a friendly smile and exceptional service.
Duties will include:
• Hotel reception including check-in and check-outs.
• Preparing and serving food and drinks.
• Bar service.
• Cleaning duties overnight whilst the guests are sleeping.
You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.
Based in the Hampton by Hilton Newcastle you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. We require flexiblity to work any of our 8 or 12 hours shifts between 7am and 11pm across any day of the week.
At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.
Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
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