Hotel Operations Manager

Insight Recruitment Consultants (IRC) are delighted to be recruiting for our�client, a Hotel Operations Manager�

Reports To: Owners

Summary:

We are seeking a highly motivated and experienced Hotel Operations Manager to play a key role in the day-to-day operations of the�hotel. You will be responsible for overseeing all departments, ensuring smooth guest experiences, and contributing to the overall success and profitability of the hotel.

Responsibilities:

• Lead and manage all operational departments, including front desk, housekeeping, maintenance, and food and beverage and administration duties.


• Develop and implement operational plans to optimize efficiency, guest satisfaction, and profitability.


• Monitor and maintain high standards of guest service across all departments.


• Oversee guest satisfaction surveys and implement strategies to address any concerns.


• Manage staff performance, including recruiting, training, scheduling, and performance evaluations.


• Ensure adherence to all safety and security protocols within the hotel.


• Develop and maintain positive working relationships with all departments and staff.


• Prepare and manage departmental budgets, controlling costs and maximizing revenue.


• Identify and implement cost-saving measures and operational improvements.


• Liaise with vendors and suppliers to ensure timely and cost-effective delivery of goods and services.


• Generate reports and analyze data to track performance and identify areas for improvement.

Qualifications:

• Wedding managment experience essesntial.


• Relevent experience,� Hospitality Management, Business Administration, or a related field qualification consideres and preferred.


• Previous experience in hotel operations management.


• Proven experience in leading and motivating diverse teams.


• Strong understanding of all hotel operations departments.


• Excellent communication, interpersonal, and problem-solving skills.


• Ability to prioritize multiple tasks and work effectively under pressure.


• Strong analytical and decision-making skills.


• Proficient in Microsoft Office Suite and hospitality software.

Benefits:

• Competitive salary and benefits package.


• Opportunity to work in a fast-paced and dynamic environment.


• Beautiful�location.


• Career development opportunities within the company.

Please apply directly or contact IRC to discuss the role further.