Hotel Night Manager

Hotel Night Manager
Imperial London Hotels Group based in PresidentHotel
44 Hours (4 nights on, 4 days off, 12 hours shift)
£34,320.00+ Benefits
AboutILH
Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK's largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2026.
We are now recruiting for a Night Manager at our PresidentHotel based in the heart of Bloomsbury to join our vibrant and multi-cultural team. We don't want you to work for us, we want you to work with us and be part of our ILH Family.
As Night Manager you will have full responsibility for overseeing and directing all hotel operationsand services during the night shift, maintaining both a great guest experience and ensure a seamless handover of any financial information, KPI targets,check the guests in/out, take payments and night audits for the Front Office Management team in the morning.
With the safety and security of our guests and team as our highest priority, youll ensure that regular Health and Safety checks are conducted as part of your shift with responsibility for any emergency procedures and evacuation, attending to any incidents, but with the least amount of disruption and disturbance to the hotel operations as is practicable and possible.
Leading by example at all times so the Night team deliver an exceptional journey from check-in to check-out, addressing any shortfall in service quality and operating standards, creating a great impression no matter what time our guests are visiting our hotels.
What wed like from you
Previous operational experience as a Night Manager or an experienced front of house supervisor/ manager.
Passion for hospitality you are all about creating memorable experiences for others no matter what time of day.
With your excellent organisation skills, youll be able to multi-task and also adapt to changing priorities.
You will be a natural leader with great communication skills and you know how to get the best out of their team and help them reach both personal and business goals.
A positive can-do attitude, you are calm under pressure, able to work both independently and as part of a team.
Previous knowledge of Opera is desirable.
What you will get in return
Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days
Free Meals on Duty and Dry Cleaned Uniforms
Workplace pension scheme
£300 Refer a Friend Scheme
Opportunity to explore other roles within ILH Group after 1 year of service
50% discount to friends and family in our hotels (excluding Morton Hotel)
Interest-free season ticket loan (after probation)
Training and development through our ILH Group Academy
Employee recognition awards, Christmas Party and other social events
Reward and recognition schemes
e-points to be used across several high street brands and online retailers
Supported by Hospitality Action
Local discounts at Gym, Dry Cleaners, Restaurant outlets

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