Hospitality Manager

A fantastic new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in the Crostwick, Norwich area. You will be working for one of UK's leading health care providersThis care home offers residential care for people who need help with daily tasks, and respite care to give family or friends a well-earned break**To be considered for this position you must have experience of Hospitality Management**As the Hospitality Manager your key responsibilities include:Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service deliveryDevelop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality serviceEnsure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceededManage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient mannerDevelop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellnessMaintain and manage best first impression experienceEnsure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facilityThe following skills and experience would be preferred and beneficial for the role:Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional serviceStrong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholdersStrong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arriveKnowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirementsStrong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellnessStrong understanding of the principles of housekeeping, including cleaning, hygiene, and infection controlStrong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality serviceThe successful Hospitality Manager will receive an excellent salary up to £30,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through days. In return for your hard work and commitment you will receive the following generous benefits:Refer-a-friend*Reward Gateway - discounts, wellbeing, employee assistance & much moreComprehensive induction and paid training programme with career prospectsExcellent working environmentCost of DBS*We are a Living Wage EmployerReference ID: 6557To apply for this fantastic job role, please call on #removed# or send your CV
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