Hospitality Manager

Hospitality Manager

York

Salary - 28k-32k  per annum

The Role

The Hospitality Manager will run the café and party teams to deliver an exceptional experience for all our customers and guests. They will maintain a safe, clean and secure environment in which to work and visit. Working closely with the Experience Manager, they will ensure parties are planned, delivered and generate repeat business. Brilliant Basics consists of food safety, excellent hygiene standards, a friendly and knowledgeable team working in a clean and customer-centric environment. Ultimately, the Hospitality Manager will empower their teams to make moments that matter for all their guests. To be able to deliver their KPIs, serving delicious, well-made food and drinks while taking pride in their service standards and the environment in which they serve food and host parties.

Benefits

• Industry-leading pay
• Company Bonus Scheme
• 50% off food and drinks while on shift
• Free & unlimited hot drinks while on shift
• Free entry for you + 4 on weekdays
• 50% off entry for you + 4 on weekends and during school holidays
• 20% off up to 4 parties a year for your family & friends
• 25% off food and drink when not on shift
• 20 days holiday + bank holidays
• Increased holiday leave at 2 and 5 years of service
• Birthday is a paid day off for everyone
• Pension Scheme
• Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores

Skills & Experience

• Minimum 3 years experience in a hospitality management role
• Experience with financial data and KPI management
• Experience of managing and leading a team
• Excellent customer service and engagement skills
• Working knowledge of food hygiene and food safety standards
• Tech-savvy
• Level 3 food safety qualification 
• Working knowledge of core Microsoft applications 
• IOSH qualification desirable 
• A background in a service-led industry is desirable, such as adventure parks, leisure parks etc.
• Personal licence holder desirable