Hospitality & Events Coordinator -Recruitment Open Day

Join us at Houston & Hawkes, one of Hospitality's Top 30 Best Places to Work! Houston & Hawkes invites you to our Recruitment Open Day on Thursday 6 th June, in the heart of Central London, Oxford Street.
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
At Houston & Hawkes, we're not just about food and drinks; we're about creating memorable experiences.
We take pride in being the top players in the contract catering business, and now we want YOU to be a part of our incredible team.
Join us at Houston & Hawkes for our Recruitment Open Day.
We are looking for an enthusiastic, passionate and motivated Hospitality & Events Coordinator to join our team, providing a first-class service based at our brand new contract in the heart of London We offer Monday -Friday roles with weekends off.
Date: Thursday, 6 th June 2024 Time: 15:00-18:00 Location: Oxford Street, Client Site Hospitality& Events Coordinator Duties: Delivering excellent customer service Serving customers, ensuring they receive an easy and seamless personalised experience Have a daily catch up with the Client and update on catering requests for the week ahead Taking bookings and update the booking system To ensure preparation and service are established in line with client expectations, that they are consistently achieved, reviewed and updated in line with current requirements To be aware of changing needs of customers and to develop new products and systems accordingly To provide the client with an event quotation prior to their event and ensure the final costs are sent after the event To ensure the hospitality brochure is updated and prices checked accordingly Be able to pass on any feedback, queries from the event host straight away To make recommendations for methods of improving efficiency To maximise location income through efficient marketing To ensure prompt and accurate completion of all weekly hospitality recharges are carried out and passed on to Finance in a timely manner To establish and maintain controls in order to ensure the security of Houston & Hawkes and Liaising between customers and chefs and service teams to ensure we continue to exceed expectations Communicating regularly with the General Manager and Head Chef Leading from the front to make sure everyone can excel in their role Training and setting standards for all Hospitality Assistants Monitor and maintain hygiene and cleaning standards Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams Handle customer complaints with professionalism and tact Don't miss out on this exciting opportunity to explore a career with us! Please apply for the role and we will book a slot to secure your spot and get ready for a day of exciting opportunities and possibilities.
We can't wait to meet you and welcome you into the Houston & Hawkes family!