Hospitality Customer Service Assistant

We are looking for Hospitality Customer Service Assistants to join the team with our Fife based client.

These roles are fixed term, initially working Monday to Friday with a few weekend requirements during busy periods.

This role will include

• Providing customer service and hospitality operations support


• Providing world class customer service to hospitality customers via email and telephone


• Answering inbound sales calls ensuring appropriate actions are taken


• Assisting with processing hospitality ticket orders


• Packing and dispatching non digital ticket orders


• Providing administration support

If you have an excellent knowledge of MS Office, particularly Excel, some experience working in events/corporate hospitality and experience of working with an events booking system this may be the role for you.