Home ownership specialist (Bristol)

Job Advert: Home Ownership SpecialistLocation:Bristol (with flexibility for base location in Exeter, Basingstoke, or Newbury)Contract Type:Full-time fixed-term (12 months)Salary:£30,000 - £32,000 (depending on experience)Are you passionate about housing and customer service? We have an exciting opportunity for a Home Ownership Specialist to join the successful team. As part of the Customer Service Management Team, you'll play a crucial role in ensuring an exceptional homeownership experience for our customers.Role Responsibilities:Handle customer queries related to shared ownership, leasehold, and freehold properties.Address complex issues such as lease compliance, breaches, enforcement, lease extensions, and more.Collaborate with internal teams and external stakeholders to provide data-led solutions.Keep customers informed of progress and resolutions.What We're Looking For:Housing Expertise:You'll have knowledge of homeownership, leasehold, and freehold management.Legal Acumen:Ability to understand legal and contractual information.Effective Communication:Strong interpersonal skills and attention to detail.Collaboration:Experience working effectively with various stakeholders.Negotiation Skills:Confident and assertive approach.Tech-Savvy:Comfortable using multiple systems and applications.What You'll Gain:A friendly, innovative, and dynamic working environment.Opportunities for skill development and career growth.Benefits include a flex-pot, discounted shopping, holiday allowance, and more.Please call Chloe on 07840 0427258 for more information.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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