Helpline & Admin Support Worker

Helpline & Admin Project Support Worker

Equation, a Respect-Accredited specialist domestic abuse support service for men is looking for an empathetic and sensitive Helpline & Admin Project Worker to work as part of our growing and developing team.

This is a fantastic role for someone who is passionate about domestic abuse support and prevention.

The role will involve a balance between admin and helpline tasks but calls from survivors will be the priority. You will need to provide callers with a friendly and understanding first point of contact to ensure their wishes and needs are met, and that they have a positive experience of the service.

For full details about the role check out the Job Description & Person Spec on our website Equation is Hiring | Helpline & Admin Project Support Worker | Equation.

Previous experience in domestic abuse or frontline work is not essential as a full induction and training plan will be in place. Equation is committed to safeguarding, and we expect all staff and volunteers to share this commitment. As part of this, we undertake DBS checks for all roles in our service at an enhanced level.

Role Details:

Working hours: 21 hours a week (9:00-4:30) over 3 days (Mon, Thurs and either Wed or Fri, to be decided by successful candidate). There is also the opportunity to work 3 hours paid overtime biweekly on a Wednesday 4:30-7:30pm to cover additional helpline hours.

Working terms: Fixed term until March 2025

Salary: �13,562.64 per year

How to apply:

Applications deadline: 9am on Monday 15th April 2024

Interviews: Monday 22nd April 2024