Helpdesk Administrator

Our client is looking for a Helpdesk Administrator to join their busy team. Acting as the first point of contact for any queries and carrying out administrative duties in a busy, varied and fast paced role.
In this role you will be -
Be the first point of contact on the Helpdesk, where possible resolving queries or assigning jobs to relevant colleagues.
Raising purchase orders and processing invoices
Working with the relevant contractors including trade operatives to resolve internal and external customer queries relating to works orders.
Resolve day to day customer queries relating to contractor works, and attend meetings as required to provide additional information
Assist in the annual and monthly performance reporting
Provide minutes for monthly team meetings
Knowledge and Skills
Good verbal and written communication skills and the ability to communicate with a wide range of individuals
Minimum of one years' experience in an administrative or Helpdesk role is essential
A good working knowledge of Microsoft Office packages including Outlook, Word and Excel.
Ability to plan own time effectively and work under own initiative whilst meeting strict deadlines.
Hours - Monday to Friday - 9am - 5pm - 37 hours a week
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