Helpdesk Administrator

Skanska, one of the world’s leading project development and construction groups, is aninclusive and responsible business that is helping to build a better society. We are looking for a Help Desk Administrator to join our buildingservices team in London.
Working as a HelpdeskAdministrator you will provide generaladministrative support to the MOD Main Building Management Team, Operational,Technical and Capital Works Teams; also ensure security compliance as well ascontract compliance
You’ll:
Managementand administration of all sub-contractor logistic arrangements, includingprocessing of service records and permit documentation, cross referencing theCAFM system as required to ensure correct information is recorded
Administrationand allocation of all planned and reactive works through CAFM system
Provideearly warning management of the site SLA and KPI planned and reactive tasks
Provideadministrative support to the Operational, Technical and Capital Works Team asrequired
Liaisewith Operational and Capital Works coordinators to build and own the siteresource planner
Resourceplanning and allocation of resource to support in the delivery of direct/thirdparty works in and out of hours
We are looking for:
Abilityto work both independently and as part of a team
Provenexperience in the proficient use of MS Office
Excellentcommunications skills with good verbal and written communications
Abilityto demonstrate experience in customer facing role
Knowledgeand experience of CAFM system, reports, and ability to interrogate historic reactiveand PPM data
Equal opportunities
We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.
We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
Reasonable adjustments
We would like you to perform at your best at every stage of our recruitment process. Please contact us using #####
if you require any adjustments that would support you throughout your application.
More information about the role
Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: #####
The closing date for this vacancy may be subject to change any time at the sole discretion of the business.
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