Helpdesk Administrator

Helpdesk Administrator Pay rate - £12ph Temporary Full-time Based in Basingstoke Immediate start REED Business Support are recruiting on behalf of a client for an experienced Helpdesk Administrator. Duties of a Helpdesk Administrator will include:
Addressing and settling customer inquiriesDetecting potential service issues, formulating remediation strategies, and managing resolution processesServing as the primary contact for customer-related concernsProviding prompt and professional replies to customer inquiriesInforming customers about existing or expected service disruptionsEnsuring clear communication with all internal parties Requirements:
Previous experience in Customer ServiceProficient in Microsoft PackagesStrong attention to detailWell organized and able to prioritize tasksExcellent verbal communication & telephone manner If you believe that this is the right opportunity for you then please Apply Now online or contact Hannah Ricein the Basingstoke Office. To be considered for this position you must Apply Online. If successfully shortlisted, you will receive a call from one of our consultants. We are unable to respond to all applicants and if you do not hear from a consultant within 10 days then unfortunately
on this occasion you have not been shortlisted and we suggest you keep a look out for future roles advertised by REED Business Support Basingstoke.
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