Help Desk Co-ordinator

Help Desk Co-ordinator
Location: Southend, Essex
Monday to Friday 08:00am – 17:00pm
Salary: £20,000 – £22,000 per annum (depending on experience)
Tues, Wed, Thurs 08:30am to 18:00
Our client has a vacancy for a full time Maintenance Co-ordinator to join their team at their Southend offices.
The role offers the opportunity to join a wonderful company and be part of a friendly team. The company is growing and expanding and offers potential to the right person.
The successful applicant will be responsible for responding to the day-to-day maintenance requirements of customers. Ideally you will have had proven experience within a help desk or telephone based customer service role. You will be a strong relationship builder, be computer literate, organised, meet deadlines and a professional telephone manner.
Duties will include:
Account managing your client
Coordinating Engineers dairies scheduling planned and reactive maintenance
Liaising with a sub-contractor network
Answering telephone enquiries
Inputting calls on to a data base system
Updating clients
Producing purchase orders
Checking progress
Previous experience of dealing with customers or clients over the telephone is required for this role.
You will need to have your own transport due to location
Please call Claire 01268 971950 / 07930381354 or email
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