HEAD OF VISITOR EXPERIENCE

We are looking for an exceptional individual to lead Front of House operations at The Dukes and to play a key role as part of the theatre’s Senior Management team.
39 hours per week.£34,608 pa
You will be passionate about ensuring the best possible experience for visitors to the theatre, whether that’s buying tickets, coming to see a show, visiting our gallery or hiring one of our spaces, or coming in for a drink and something to eat. You will be responsible to the Chief Executive, be responsible for the Visitor Experience Team (comprising FOH, Box Office, Bar staff and Housekeeping Team as well as our team of volunteers), and you will work closely with the other members of the Senior Management team as well as the theatre’s Board of Trustees.
For a full job description, please download the job pack via our website:
To apply, please send a two page CV, two page covering letter explaining why you are suitable for the role and details of your experience, and the completed equal opportunities form (in the job pack) to Emma Nixon, Creative Administrator, at #####. APPLICATIONS THAT DON'T FOLLOW THIS PROCESS WILL NOT BE CONSIDERED.
For an informal discussion about the role, you are welcome to call on: 01524 598506
Job Types: Full-time, Permanent
Pay: £34,608.00 per year
Benefits:
Casual dress
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay
Store discount
Work from home
Schedule:
Day shift
Monday to Friday
Weekend availability
Experience:
Customer Service: 1 year (required)
Work Location: In person
Application deadline: 17/05/2024Reference ID: HEAD OF VISITOR EXPERIENCE
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