Head of Transaction Monitoring

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Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When partnering with Visa, you are also in a way part of a culture of purpose and belonging - where the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
Visa Cross-Border Solutions offers deep money movement capabilities to organisations across the globe. Powered by Currencycloud technology, Visa Cross-Border Solutions enhances, streamlines and simplifies integrating the cross-border financial tools of tomorrow.
Clients can embed cross-border finance into the heart of their business and create sophisticated and user-friendly app-based experiences, connecting consumers and businesses around the world.
Since 2012, the technology behind Visa Cross-Border Solutions has been used to process more than $250bn to over 180 countries, partnering with banks, businesses and fintechs all over the world.
Partner with Visa: A Network Working for Everyone.
Job Description
Key responsibilities of the Head of Transaction Monitoring ('TM') are to:
Own Currencycloud's TM control framework to effectively support the different Currencycloud regulated entities
Be able to balance effective risk mitigation and efficient operations with delivering a great customer experience
Own the mid- and long-term strategic planning for the TM function (35+ FTE)
Work as part of the Senior FinCrime Management Team to contribute operational expertise in developing and implementing relevant strategies, procedures, and processes
Be collaborative and commercially-minded - working with clients to diagnose pain-points in their experience of Currencycloud's TM - and deliver the required improvements
Drive the continuous improvement of systems and processes in our real-time and retrospective TM teams
Be the key stakeholder for internal product teams and external vendors aimed at enhancing Currencycloud's TM controls
Coach and develop our real-time and retrospective TM Managers
Own relationships with our banking providers and other external bodies (e.g. auditors) and clearly explain Currencycloud's TM controls and approach
Qualifications
To apply for this role, we are looking for someone that has strong professional working experience within financial crime prevention in the financial services industry. We also require:
Strong knowledge of global financial crime regulations with deep expertise in one or more jurisdictions
Experience leading a function of 15+ FTE, preferably split across multiple interdependent teams with their own management layer
Experience designing and implementing effective financial crime control frameworks
Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders - including teams outside of the Compliance function
Excellent negotiator with the ability to bring teams and people with diverse ways of thinking together
Ability to work in a fast-paced and time sensitive environment and handle multiple tasks simultaneously
Comfortable working with data
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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