Head of Trading UK On Demand

Uniphar Background

Uniphar group is a rapidly expanding global healthcare services business with a proud heritage in Ireland. Since IPO in 2019, the group has grown both organically and through a series of strategic acquisitions, which continues to strengthen Uniphar's international reach. With a workforce of close to 3000 employees spread across Ireland, United Kingdom, Netherlands, Nordics, and the USA, Uniphar is a trusted global partner to Pharmaceutical and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions; Supply Chain & Retail, Commercial & Clinical MedTech / Pharmaceutical; and Product Access.

Supply Chain & Retail Division

Supply Chain Services provides both pre-wholesale and wholesale distribution of Pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare and Hickeys symbol brands.

Click here to find out more: Services - Supply Chain & Retail | Uniphar

Culture at Uniphar

Ethics and integrity sit at the heart of Uniphar's culture, with our customers and patients integral to what we do and how we do it. We pride ourselves in being truly entrepreneurial, innovative, collaborative, with a strong problem-solving ethos. Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture.

The Role

Delivering a best-in-class Trading function and strategy, driving continuous growth and development for the On-Demand business globally. The role will require dynamic thinking, desire to grow and be the best in the market, being the first port of call for customers globally. Working closely with the Sourcing Lead / team.

Key Outcomes

• Development & Implementation of the long term trading/selling strategy representing Durbin UK and Devonshire Healthcare.
• Manage / adapt our commercial strategy and priorities to deliver customer value, ensuring sustained bottom-line business performance, taking into account changing internal and external dynamics.
• Responsible for managing and coordinating the trading team, to achieve and exceed budgeted sales and margin by division.
• Managing forecasted sales in line with Procurement and operations.
• Identify and present sales and margin growth opportunities with appropriate level of detailed business cases.
• Lead on project proposals and developing new business opportunities in Supply Chain Strategy.
• Build and maintain strong relationships across the business, in particular Quality, Finance and Operations
  Identify new service offerings and product category opportunities, in order to broaden our service offering as a go-to.
• Engage with the greater Supply Chain and Life Sciences community to develop firm presence, including thought leadership.
• Support Account Managers in gaining new business, and ensure current customer base service levels and relationship management is best in class.
• Monthly monitoring and management of competitor commercial activities and service, outside of the Uniphar channels.
• Convert strategic priorities into well-defined KPIs, ensuring that project plans are efficiently developed, resourced, tracked, and executed.
• Actively participate and contribute to business development and project initiatives as required.
• Experience in Pharmaceuticals in different markets - Ireland, UK, MENA, LATAC and Africa
  Developing a 30, 60 and 90 day rolling plan.
• Participate, as needed, with recruitment and act as a people manager.

Qualification, Experience & Skills Required

• Proven track record in achieving targets, in a wholesale environment.
• Solid understanding of the Pharmaceutical Industry locally & globally.
• Extensive experience in all aspects of relationship management.
• Experience in incorporating a financial and strategic perspective to sales & trading policies.
• Proven analytical skills combined with excellent commercial acumen are essential.
• High levels of resilience and tenacity.
• Equally comfortable working alone or as part of a team.
• Flexible, innovative approach to work.
• Excellent communication skills - ability to communicate at all business levels, including customer/supplier Conferences.
• Ability to work well under pressure and to work to targets.
• Good time management and planning skills.
• Excellent Excel and Powerpoint skills
• Knowledge of SAP, BI and Arcos CRM systems an advantage.

Competencies

• Communicates in a professional manner and effectively manages manufacturer relationships
• Works well within a team, flexible and willing to share
• Demonstrate ambition and initiative in their work
• Open to change in a fast-moving industry and to new learning
• Be results orientated to achievement of team budget
• Be supportive of colleagues in a team environment
• Should adhere to the service values of Uniphar Retail Services
• Excellent communications skills including verbal, written and presentation
• Ability to learn new business processes and operationalize training provided on new IT applications
  

This role will be based in our office in Hayes where a flexible hybrid working model is also available. It's important to achieve the right balance between face-to-face interactions with virtual working over the long term. Moreover, there will be flexibility required to interact with colleagues (i.e., it's not a '9 to 5' type of job). In return for your flexibility, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it.