Head of Retail Strategy & Innovation

Join to apply for the Head of Retail Strategy & Innovation role at CareerAddict
2 days ago
Be among the first 25 applicants
Join to apply for the Head of Retail Strategy & Innovation role at CareerAddictSave this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you.
Email
Welcome backSign in to save Head of Retail Strategy & Innovation at CareerAddict. Lorien are supporting an established government savings bank that are expanding their proposition within the Retail Banking part of the organisation. With this, they are looking for a Head of Retail Strategy and Innovation.The role will be responsible for leading innovation and strategic thinking for customers, products and services. You will focus on the Design and Management of the banks future propositions, features and customer experience, whilst remaining in partnership with the Retail Services Senior Leadership team.The organisation are evolving and going through significant growth, 'Digital First' is their main objective whilst supporting their customers and design these services to be inclusive and accessible for all.As they aim to increase the pace at which they deliver change and enhancements to services and products, maintaining alignment with customer expectations and the increased competition in the UK savings market.Based On This, The Role Will IncludeStreamline processes.Clear process and ownershipGreater focus on ongoing service innovation utilising insights and trends from wider industry.Strategy and proposition development should become less iterative and responsive, with documents reviewed and enhancements made on a more regular basis.Own the development of the organisations strategy long-term customer/Retail strategyIdentify new Digital innovations to enhance customer experience including technical opportunities offered by suppliers to enrich customer offering and challenge current thinkingUnderstand target customers, needs and barriers, and the market and economic outlook to predict future needsDefine innovation approach for customer experience opportunities and problemsBe the senior internal specialist for innovation and design thinking methodologiesSkills RequiredStrong communication skills - written and verbal - You will represent the business across the various levels and within the industryStrong Stakeholder engagement and relationshipsCustomer Centric/FocusStrategic ThinkingForward ThinkingLeadershipExperienceWorking in a innovation, strategy or digital environmentLeading teams through transformation projectsAgileSalary is paying between £70,000 - £77,000 with 27% pension, 25 days annual leave, 9 day fortnight scheme, performance related bonus plus further benefits.Deadline for applications is Sunday 19th May.Please apply if you feel you match on the above skills and would like to understand more about the role.Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. Seniority levelSeniority level Not Applicable Employment typeEmployment type Full-time Job functionJob function Sales and Business Development Industries IT Services and IT Consulting Referrals increase your chances of interviewing at CareerAddict by 2xGet notified about new
Head of Retail
jobs in City Of London, England, United Kingdom.
Greater London, England, United Kingdom
3 weeks ago
London, England, United Kingdom
1 week ago
London, England, United Kingdom
2 months ago
London, England, United Kingdom
4 weeks ago
Greater London, England, United Kingdom
£100,000.00-£100,000.00
3 hours ago
London, England, United Kingdom
3 weeks ago
London, England, United Kingdom
4 weeks ago
London, England, United Kingdom
20 hours ago
Store Director - Luxury British Fashion House
London Area, United Kingdom
£80,000.00-£100,000.00
3 hours ago
London, England, United Kingdom
2 weeks ago
London, England, United Kingdom
£60,000.00-£70,000.00
1 month ago
London, England, United Kingdom
1 month ago
London, England, United Kingdom
4 days ago
Store Manager (FTC - 12 months) Carnaby Street, London
London, England, United Kingdom
4 weeks ago
London, England, United Kingdom
1 week ago
London, England, United Kingdom
1 month ago
Assistant store manager - London Marylebone - FT
London, England, United Kingdom
3 weeks ago
London, England, United Kingdom
2 months ago
Store Supervisor - Oxford Street Flagship
London, England, United Kingdom
1 week ago
London, England, United Kingdom
4 days ago
London, England, United Kingdom
1 month ago
London, England, United Kingdom
2 months ago
London, England, United Kingdom
1 month ago
London, England, United Kingdom
1 month ago
London, England, United Kingdom
3 weeks ago
Greater London, England, United Kingdom
1 week ago
London, England, United Kingdom
5 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr