Head of Product

We are seeking an experienced and dynamic Head of Product to lead our product management efforts and drive the strategic development of our loan origination software. The ideal candidate will have a proven track record of success in product management, particularly within the fintech industry, and a passion for innovation and customer-centricity. As the Head of Product, you will play a pivotal role in defining our product strategy, shaping our roadmap and processes, and helping us build the product team to deliver exceptional results at scale.
Implementation to enterprise customers is a significant aspect of this role, requiring the successful candidate to oversee the development and execution of implementation plans, collaborate closely with client stakeholders, project managers, and technical teams, and ensure smooth onboarding, customisation, and integration of Mast's software solutions.
This role is based in our London HQ office and reports directly to the founding team (CPO & CEO).
Responsibilities
Develop and execute the product vision and strategy in alignment with Mast's overall business objectives and market trends.
Lead and mentor a team of product managers, fostering a culture of collaboration, innovation, and continuous improvement.
Drive product discovery, prioritisation, and delivery processes, ensuring that product initiatives are well-defined, feasible, and aligned with customer needs.
Collaborate cross-functionally with engineering, design, marketing, and sales teams to translate product requirements into actionable plans and deliverables.
Champion a user and customer-centric approach to product development, leveraging data insights, user feedback, and market research to inform decision-making.
Monitor and analyse key product metrics and KPIs to evaluate product performance, identify opportunities for improvement, and drive growth.
Stay informed about industry trends, emerging technologies, and regulatory requirements, and incorporate relevant insights into product strategy and roadmap planning.
Perform ongoing analysis and research of customer requests and competitor capabilities
Build and maintain strong relationships with key stakeholders, including clients, partners, and internal teams, to ensure successful product launches and ongoing customer satisfaction.
Lead the implementation and delivery process for enterprise clients, collaborating closely with client stakeholders, project managers, and technical teams to ensure smooth onboarding, customisation, and integration of Mast's software solutions.
Oversee the development and execution of implementation plans, including scoping, resource allocation, risk assessment, and timeline management, to ensure successful project delivery and client satisfaction.
Drive continuous improvement in the implementation and delivery process, identifying areas for optimisation, standardisation, and automation to enhance efficiency and scalability.
Requirements
Bachelor's degree in Computer Science, Engineering, Business, or related field; advanced degree preferred.
8+ years of experience in product management, with a focus on developing software products in the fintech or financial services industry.
Proven leadership experience, with a track record of successfully leading high-performing product teams and driving results in a fast-paced environment.
Strong strategic thinking and analytical skills, with the ability to translate complex business requirements into actionable product plans and roadmaps.
Strong experience in scaling multi-tenanted software for enterprise clients.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders and influence decision-making at all levels of the organisation.
Deep understanding of agile methodologies, product management best practices, and software development lifecycle processes.
Deep understanding of aspects within the product development lifecycle, including product strategy building, requirements definition, UX / UI, engineering, QA and release
Passion for innovation, technology, and delivering exceptional customer experiences.
Extensive Knowledge of Fintech & banking/finance
Ability to thrive in a fast-paced startup environment.
Desirable
Experience with loan origination software or financial technology products is highly desirable.
Salary Range
£100,000 - £120,000 + competitive stock options
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