Head of Price & Promotions

We’re Ocado Retail. We’re the people powering
Ocado.com
, the world’s largest online grocer, and
Zoom by Ocado
, our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value, and effortless convenience.
We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values:
Always be curious
,
Bring your best self,
and
Challenge what's possible
.
We have ambitious plans and vision to never-stop making our customers' lives better, by delivering the supermarket of tomorrow, today.
About the Team
The Pricing and Promotions team sit as part of the commercial team and are tasked with developing the strategic pillars of Ocado Retail’s value proposition. From conception to delivery, the team ensures initiatives resonate with new and existing customers and are successfully maintained across the business. Reporting to the Director of Commercial Development, The Head of Pricing and Promotions will lead a team to develop and deliver Ocado Retail’s overarching “reassuringly good value” strategy.
About the Role
This is a critical role within the commercial leadership team, responsible for ensuring that Ocado Retail achieves the correct value proposition in order to meet our growth ambitions and commercial targets. This combines the delivery of both long term strategic initiatives and tactical activity, including:
Price and Promotions Management:
Developing processes and frameworks to ensure governance of price and promotional decision making throughout the commercial function, maintaining a customer-first approach alongside maximising commercial outcomes.Keeping abreast of market conditions and competitor activity that may impact the strength of Ocado Retail’s proposition - being an expert and ambassador of data-led Grocery pricing and promotions optimisation. Monitoring and analysing performance of pricing strategies, fostering an environment of learning, continuous listening and actioning insight. Development of our value strategy: Structuring, developing and driving the cross-functional implementation of critical commercial pricing and promotions projects such as the Ocado Price Promise. Guiding value investments to deliver optimal outcomes for customers via pricing and promotional activity.Being a leading contributor to the future roadmap and value strategy for Ocado Retail, analysing and making recommendations to Senior Leadership and Board of Directors. Leadership:Leadership and mentorship of a multidisciplinary team of 5, setting team objectives to deliver against KPIs and responsibility for optimisation and prioritisation. Building and maintaining close working relationships with stakeholders and peers across Ocado Retail and proactively identifying and solving intra-departmental issues.Who you areExperience in commercial leadership, buying, management consulting or retail strategy roles. Experience of pricing and promotions is an advantage. Proven experience leading projects, taking ownership and delivering strong customer and commercial outcomesStrong problem-solving skills and a track record of structuring and analysing complex problems. A champion of data-led approaches, comfortable with analytics and able to drive data projects and modelling. Working knowledge of SQL and ability to think in code when working with analysts in the team is a plusAbility to spot commercial opportunities whilst driving customer outcomes Comfortable leading teams through change and operating in a fast paced and dynamic environment Experience managing multiple stakeholders across several functions and seniority levels with the ability to influence at all levels and build strong trusted relationships.What's in it for you
We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.
These benefits can also be customised so you can pick and choose to best suit your lifestyle.
Core Rewards
Annual bonus scheme - maximum opportunity dependent on the role
Up to 7% matched pension contributions (e.g. 7% from you, 7% from us)
50% income protection
4x salary life insurance
20% Marks and Spencer discount
Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service
Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)
Private Medical Insurance
Critical Illness
DigiCare+
Health Assessment
Digital GP
Mental Health
Tax-efficient electric vehicle leasing scheme
Access to a retail discount platform, providing discounts and cashback
On-site at Apollo
Free onsite parking and free shuttle service from Hatfield station
Regular socials, including Town Halls and Mixers & our ORL Summer Party
‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor.
As part of our inclusive nature, help make change within the business and join any of our Networks
Travel to Apollo
We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Groups Head Office!
Driving:
Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE
Train
:
Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.
A little bit more about us
Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.
Equal Opportunity Employer
Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status
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. By submitting your CV/resume and application information, you confirm that you have read and understood this privacy notice.
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