Head of People & Talent

Paydock is a dynamic fintech scaleup, dedicated to delivering industry leading orchestration solutions to financial institutions, major household brand retailers and non-profit organizations worldwide. Our teams are located internationally, with a global presence spanning 11 countries. We embody a culture of collaboration, innovation and high-performance, relentlessly pushing the boundaries of fintech innovation to make a meaningful impact on a global scale.About the roleWe are looking for a passionate (our first) Head of People & Talent to take a new, high-impact role in Paydock. As a People and Talent all-rounder, this role has a clear objective: to build an environment that attracts top talent and empowers them to deliver their best work. With ambitious global expansion plans, Paydock is charging our new Head of People with setting the workforce and talent strategies that will future-proof the business and set up our people for long-term success. This is a unique opportunity to lead a small team that has made great strides in establishing a robust people and talent function. We are proud of the progress they've achieved, and you will take a pivotal role in leading and levelling-up the team. Leveraging your expertise within high-growth and dynamic startup/scaleup settings, the Head of People will craft a world-class employee value proposition to attract and retain top talent, cultivating a high-performance culture and an environment where our people can be rewarded while being successful in the company.Are you a visionary leader ready to make your mark? If you're passionate about people, thrilled by the prospect of rolling up your sleeves and shaping a team from the ground up, and eager to lead us to new heights, we want to hear from you.As a valued member of the team, you'll report directly to the Chief Performance Officer.How you will make an impact:Workforce Management: Oversee the planning, development, and implementation of effective strategies for the workforce.Engagement Strategy: Formulate and implement initiatives to enhance workplace satisfaction and productivity through employee engagement.Employee Satisfaction Improvement: Increase overall employee satisfaction scores in our employee engagement.Employee Retention: Achieve an acceptable percentage of the employee retention rate by the end of each fiscal year.Talent Strategy: Develop and execute talent acquisition, retention, and development strategies.Hiring Needs: Collaborate with department heads to identify and fulfil hiring needs as required.Time-to-Fill Targets: Ensure the team fills in 100% of critical job openings with quality candidates within agreed time-to-fill days.Employer Branding: Lead efforts to establish and promote the company as an employer of choice.Learning & Development: Implement comprehensive learning programs to enhance employee skillsEmployee Performance: Lead the development and execution of performance management processes and evaluations.What makes you unique for the role:HR Leadership: We want someone who has proven experience in scaling up teams and is now ready to guide us through our next chapter of expansion.Strategic Vision: Elevate our people processes and play a pivotal role in steering our company towards unparalleled success.Performance-Oriented: If you're obsessed with driving not just people's performance but also overall company performance, you're the one we're looking for.Comprehensive HR Knowledge: In-depth understanding of HR best practices, talent management, and employee engagement (multi-jurisdiction a bonus)Communication Proficiency: Excellent communication and interpersonal skills.Effective Collaboration: Ability to collaborate seamlessly with senior leadership and cross-functional teams.Initiative Impact: Ability to drive People-related initiatives positively impacting company performance.What is it like to work at Paydock?At the heart of our success is our people-driven ethos, and we take pride in putting our employees first. We offer a wide range of exciting incentives that are designed to enhance your work-life balance, including flexible working arrangements, an attractive annual leave package, and various well-being initiatives. But that's not all - we also care about your financial future, which is why we offer competitive pension contributions and other insurance benefits.We believe that investing in our employees' well-being is the key to driving long-term success and growth.If you're looking for a dynamic and rewarding work environment that values your personal and professional growth, then look no further. If you want to join the Paydock family - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.Paydock is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Help us solve Payments for good.
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