Head of Pensions & Investment Administration

The role requires a competent and experienced Administrator and Manager, who can oversee and manage the Team and the day to day administration of clients, as well as having the knowledge, expertise and capability to resolve more complex issues, which will have been escalated. The role will involve supporting more junior members of the Team, co-ordinating and planning workloads for the rest of the Team, as well as overseeing projects and any ad-hoc tasks. They will also be responsible for the completion of monthly, quarterly and annual tasks, including all reporting to HMRC.
Duties and Responsibilities:
* To provide an efficient and consistent administration service to scheme members via the Team
* Ensuring high and accurate standards of work at all times by the individual and the Team
* Develop positive communication and working relationships with both clients and internal Advisers
* Identify and resolve problems that may arise with day to day work issues in the Department
* Responsible for the day to day running of the Department and work produced, with some liaison with Business Administration members in respect of policy documentation issues and processing of new business applications
* At all times, be operating under strict regulatory and legislative regulations and follow internal procedures and systems
Business Development:
* Assist with updating of Procedures Manual and ...