Head of Payroll

In a nutshell
You’ll be involved in firm wide projects and initiatives, alongside managing and developing a dynamic team of 15 efficient payroll professionals – this means that you’ll have a breadth of variety within your role, making every day different.
Juggling a job and life outside of work is important, and you will be able to do that here. We are one of the UK’s Best Workplaces for Wellbeing by Great Place to Work and ensure that our employees have a good work/life balance.
Our newly refurbished Poole office is only a 5 minute walk away from the train station making your commute to the office less of a task!
What you'll be doing day to day
You’ll be responsible for the delivery of payroll and auto enrolment services across a large and established portfolio of leading owner managed and corporate clients.
Technical Expertise / Scope and Complexity / Compliance and Risk Management
Working closely with the Partners on the provision of payroll services to a range of clients
Driving compliance procedures and ensuring the firm’s quality management requirements are adhered to fully across the team
Overall responsibility for the BACS payment process
Overseeing the timely provision of pension information to pension providers
Carrying out process reviews, clearly highlighting technical or client-specific issues and providing solutions on more complex or challenging issues
Preparing fee quotes, overseeing payroll setup and subsequent timetables, managing the PAYE registration and direct debit processes
Building and Maintaining Client Relationships / Influencing Others
Acting as main point of contact with clients and colleagues across different departments in order to influence and achieve effective outcomes
Actively involved in business development activities and is able to identify and raise business development opportunities with new and existing clients
Develop strong relationships with clients and technical Partners in specialist service areas
Management Responsibility / Autonomy and Authority / Policy & Strategy Formulation
Overall responsibility for the Payroll Solutions team in the office, ensuring work is resourced appropriately with the required blend of skills and experience, managing workloads and meeting deadlines
Supervising, coaching and mentoring Team Leaders to help them manage their teams
Overall responsibility for managing billing, WIP and debtors
Ability to deal with and effectively resolve complaints
About you
Previous experience of managing and developing a team as well as supporting performance processes
A good understanding of payroll tax legislation, RTI and auto enrolment
An ability to work independently and use initiative, particularly in a busy environment
Demonstrates a committed accurate and methodical approach to work
Experienced user of various software packages including MS Excel, Word and Outlook
Confident delivery of client and business development presentations
Thorough knowledge of payroll processes, ideally in a payroll bureau environment
Full, clean driving licence, plus unrestricted access to a car (which must be insured to cover business use and the transport of passengers)
Don't worry if you don't have an up-to-date CV, feel free to email me at ##### if you would like to arrange an informal and confidential chat.
Please note that we are not accepting any speculative CVs from agencies and are only progressing with direct candidates.
Why work at PKF Francis Clark
We’re the largest firm of independent chartered accountants and business advisors in South West England. We have nine offices in Bristol, Exeter, Plymouth, Poole, Salisbury, Southampton, Taunton, Torquay and Truro.
The firm, which celebrated its centenary in 2019, has annual revenue of over £65 million and a 900-strong team based across our offices. Our continuing growth offers you the opportunity to expand and develop your career in a direction that interests you.
We offer a supportive and flexible culture, taking your career seriously to enable you to be the best you can be. Since September 2022, PKF Francis Clark has been certified as a Great Place to Work.
In
2023 we were ranked as one of the UK’s Best Workplaces for Wellbeing (40th out of 79 among large organisations). We work hard to ensure that ours is a culture where you can be yourself, develop and be part of a forward-thinking team that makes brilliant things happen.
We’ve also been ranked:
33rd out of 87 in the UK’s Best Large Workplaces 2023
46th out of 89 in the UK’s Best Large Workplaces for Women 2023
PKF Francis Clark has been highlighted as a top achiever among the UK’s Best Workplaces in Consulting & Professional Services by workplace culture experts Great Place to Work.
And in recognition of our outstanding training programmes for graduates, school leavers and career changers, we’re ranked 28th among England’s Top 100 Apprenticeship Employers by the Department of Education and High Fliers Research.
Whilst we’re proudly independent, PKF Francis Clark is a member of the PKF Global
family of
firms, which together are ranked as the 12th largest provider of accountancy services in the UK by Accountancy Age. As part of a global community of business advisors in 150 countries, the opportunities to expand your horizons by connecting with PKF colleagues around the world are endless.
Your core benefits
Financial benefits:•
Pension*•
Group life assurance - up to four times your core salary•
Group income protection•
Health cash plan to help cover the costs of everyday healthcare
Health & Wellbeing benefits:•
Option to buy 5 extra days holiday*•
Counselling and support for you and your immediate family•
Virtual GP for you and your immediate family•
Cycle to work*
Other benefits:•
Medicash Extras providing you with shopping and gym discounts•
Gifts for career and family milestones•
One volunteering day per year to support local organisations•
Emergency funding from the Francis Clark Charitable Foundation
Please note* These benefits are provided via a salary exchange and are subject to employee’s post exchange hourly rate remaining above the national minimum wage
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