Head of Patient Access

Perm/Fixed Term-PermanentInterview Date: 17.06.25024This post may close early due to the high number of applications so you are advised to apply promptly.All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.Careers at George Eliot - 'Where you make a difference'Main duties of the jobThe post holder will be a senior manager with responsibility for the operational management and business planning of the trust's cancer and patient access agenda.The post holder will be responsible for ensuring services are delivered in line with relevant policies, protocols and guidance and will take a lead role in providing advice and guidance on patient and client access policies and procedures across the Trust.The post holder will have responsibility for ensuring elective operational performance and the delivery of key performance targets and quality standards. The post-holder will work closely with the Associate/Chief Operating Officer and will provide direction to Directorate General Managers to ensure that all relevant performance and quality standards are met across the elective care and cancer pathways.The post holder is responsible for the development of effective ways of working and the creation of strong partnerships and relationships with all stakeholders to support effective management of patient flow is critical to this position.About usHere at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do.Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:Effective Open Communicationexcellence and safety in everything we doChallenge but supportExpect respect and dignityLocal health that inspires confidenceBenefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.Job responsibilitiesThe post-holder will need to problem-solve as appropriate, analysing and interpreting a range of highly complex data and then developing and implementing lasting solutions in conjunction with clinical and managerial colleagues.The post-holder will also be a key member of the operational management team, taking full responsibility for actions and for keeping other team members fully informed at all times.The post-holder will be a key contributor to the development and implementation of the Trusts corporate strategy and will be responsible for actively supporting the delivery strategic change programmes and working effectively as part of an integrated system of care.Please refer to the Job Description - NP1338 for further informationPerson SpecificationQualification(s) and Professional TrainingMaster's Degree and/or equivalent senior management experienceEvidence of continuous professional developmentProject Management (PRINCE 2)Experience and KnowledgeExtensive management experience in a senior management role within the acute sectorProven record of financial management at senior level, delivering on complex budgets including reducing costs, monitoring and determining corrective actionProven track record of managing RTT, Cancer and Diagnostic targetsKnowledge of recent policy developments in the NHSSignificant experience of staff management, including setting of objectives, appraisals, recruitment and disciplinary issuesEvidence of report writing and presentation skills, to include business cases and formal presentations aimed at the Trust board and external stakeholder levelSuccessful delivery of cost improvement programmesSkills and AbilitiesProven leadership and team development skillsProven experience of developing own skills and knowledge and contributing to the development of othersAbility to analyse and interpret complex situations as well as informationFull range of IT skills including spread sheet analysisExperience of dealing with complex issues in an NHS acute organisationAbility to work pro-actively and collaboratively with senior managers and clinical staff, including at times of stressMinute taking skillsKnowledge of Choose and Book (e-referral) systemDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.PA to the Executive Operational Directors
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