Head of Logistics

Head of Logistics About RedCloud RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets. RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them. The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America. The role: We are seeking an experienced Head of Logistics to spearhead the operationalization and commercialization of Logistics as a service on our platform. As the Head of Logistics, you will be responsible for designing and executing a comprehensive logistics strategy that optimizes the movement of goods on our platform from Sellers to Buyers on our platform. You will play a critical role in addressing the logistics challenges faced by distributors and retailers, driving efficiency, and unlocking new revenue streams for the company. Responsibilities: Logistics Strategy and Planning • Identify key logistics pain points and opportunities within the trading ecosystem, particularly focusing on the challenges faced by distributors and retailers. • Create logistics service delivery frameworks as per local market and customer needs with an aim to drive fulfilment experience as a value proposition for our customers. • Collaboration & Co-ordination - The role holder must be able to develop and maintain a highly engaged dynamic with cross-functional teams such as Operations, Retail Growth and Product to create a robust logistics strategy that aligns with the company's objectives and market needs. Operational Execution • Establish and maintain relationships with logistics partners, including carriers, warehouses, and third-party providers, to ensure reliable and cost-effective transportation and storage solutions. • Oversee the operationalization of our logistics offering, ensuring seamless execution and delivery of services to customers. • Implement best practices and processes to optimize the movement of goods, minimize transit times, and reduce operational costs. Commercialization • Develop and execute strategies to commercialize our logistics offering, driving revenue growth and market penetration. • Identify and pursue new business opportunities within the logistics space, including partnerships, value-added services, and premium offerings. • Negotiate contracts and pricing agreements with logistics partners to ensure competitive rates and favorable terms for the company. Performance Monitoring and Team Management • Establish key performance indicators (KPIs) and metrics to monitor the performance of our logistics operations. • Implement data-driven decision-making processes to improve efficiency, reduce costs, and enhance customer satisfaction. • Build and lead a high-performing logistics team, providing mentorship, guidance, and support to team members. • Foster a culture of collaboration, innovation, and accountability within the logistics team, driving alignment with company goals and objectives. Qualifications: • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred. • Minimum of 7-10 years of experience in logistics management, with a proven track record of success in designing and executing logistics strategies. • Strong understanding of the logistics landscape in emerging markets, particularly in Africa, with experience in FMCG or retail sectors preferred. • Demonstrated leadership skills with the ability to inspire and motivate teams to achieve ambitious goals. • Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making. • Strong negotiation and communication skills, with the ability to build and maintain relationships with internal and external stakeholders. • Proven ability to drive business growth and commercialize new offerings in the logistics space.Benefits Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity. Plus, you will get:
25 Days Annual leave, increasing to 26 days after 12 months in the business Pension Life Insurance Dental cover Private Healthcare Stock / Equity
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