Head of Insight - Charity Sector

HEAD OF ANALYTICS - CHARITY SECTOR
UP TO £70,000-80,000 + BENEFITS
LONDON
The role as a Head of Analytics will be leading a team to provide this company in-depth analysis on customer behaviour, working directly with c-suite.
THE COMPANY
The successful Head of Analytics will be working for tech platform that substantially helps the charity and not-for-profit sector. This company wishes to increase their understanding of its customer's behaviour through in-depth analysis, learning about customer interactions at multiple touchpoints
THE ROLE
As a Head of Analytics, you will be looking at customer engagement throughout areas of the business whilst being responsible for identifying channel-specific customer trends.
More specifically, in this role you can expect to be doing the following:
Benchmarking for how customer data is used and manipulated
Creation of customer-related KPI's, setting success metrics for your team
Hiring, centralising and growing the London team
Managing a multi-disciplinary team who look after the end-to-end data lifecycle from tagging & tracking, performance measurement, technology evaluation and development, budgeting and resource allocation, marketing, insight and product analytics
Managing a team using the following skillsets: SQL, GA, GTM, Power BI (previous experience being hands-on desirable)
YOUR SKILLS AND EXPERIENCE
The successful Customer Insight Lead will have the following skills and experience:
Previous experience with the following is desirable: SQL, GA, GTM, Power BI
Experience leading a team across customer or marketing analytics
Shown experience visualising data using Power BI (or similar, e.g. Tableau, Looker)
Excellent communication skills, with strong ability to communicate and engage with stakeholders
Ability to collaborate and work in a team effectively
Fantastic stakeholder skills
THE BENEFITS
The successful Head of Analytics will receive a salary between £70,000 and £80,000 alongside a comprehensive benefits package.
HOW TO APPLY:
Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.
Desired Skills and Experience
HEAD OF ANALYTICS - CHARITY SECTOR
UP TO £70,000-80,000 + BENEFITS
LONDON
The role as a Head of Analytics will be leading a team to provide this company in-depth analysis on customer behaviour, working directly with c-suite.
THE COMPANY
The successful Head of Analytics will be working for tech platform that substantially helps the charity and not-for-profit sector. This company wishes to increase their understanding of its customer's behaviour through in-depth analysis, learning about customer interactions at multiple touchpoints
THE ROLE
As a Head of Analytics, you will be looking at customer engagement throughout areas of the business whilst being responsible for identifying channel-specific customer trends.
More specifically, in this role you can expect to be doing the following:
Benchmarking for how customer data is used and manipulated
Creation of customer-related KPI's, setting success metrics for your team
Hiring, centralising and growing the London team
Managing a multi-disciplinary team who look after the end-to-end data lifecycle from tagging & tracking, performance measurement, technology evaluation and development, budgeting and resource allocation, marketing, insight and product analytics
Managing a team using the following skillsets: SQL, GA, GTM, Power BI (previous experience being hands-on desirable)
YOUR SKILLS AND EXPERIENCE
The successful Customer Insight Lead will have the following skills and experience:
Previous experience with the following is desirable: SQL, GA, GTM, Power BI
Experience leading a team across customer or marketing analytics
Shown experience visualising data using Power BI (or similar, e.g. Tableau, Looker)
Excellent communication skills, with strong ability to communicate and engage with stakeholders
Ability to collaborate and work in a team effectively
Fantastic stakeholder skills
THE BENEFITS
The successful Head of Analytics will receive a salary between £70,000 and £80,000 alongside a comprehensive benefits package.
HOW TO APPLY:
Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.