Head of Ecommerce

Our client is a much loved, high growth D2C lifestyle brand. They are a + £50m turnover business who are growing quickly by expanding their product ranges and launching into new international territories.They are now looking for a Head of E-commerce to take ownership of their sales platforms and drive online customer experience. The successful candidate will collaborate with colleagues in digital and brand to build a best in class online experience.This is a company who works at pace – no day is the same, and the successful candidate will be happy to roll up their sleeves when necessary.The role:Develop and deliver a comprehensive ecommerce strategy which integrates with the wider marketing strategyTake ownership for the optimisation of customer journeys to maximise conversion rates, creating a cohesive user experienceOwn and manage the ecommerce platform with a keen eye on conversion, functionality and UX.Manage internal teams and 3rd party agencies to get the best out of the website and tech platformsAnalyse customer journey data and make recommendations based on insightOwn testing programmes across the website to increase conversionLead conversion projects with the support of 3rd party agenciesManage, grow and develop the ecommerce team, creating a culture of high performance and continuous improvementReport regularly on ecommerce metrics to senior management.The personProven experience in a senior ecommerce role in a fast paced and high growth environmentA strategic thinker who is happy in the detail when necessaryA data minded person who is able to translate complex information for relevant audiencesEnjoys a challenge – this is a quickly growing business where change happens daily!
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