Head of Data Science (Performance) (NHS AfC: Band 8B) - Information and Performance - George El[...]

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.Our vision is"to EXCEL at patient care". If you think you've got what it takes, help us realise this and join#TeamEliot.Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role furtherWe are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.Job overview Job Title -Head of Data Science (Performance)
Perm/Fixed Term-Permanent
Salary - £58,972 - £68,525 Per annum
Closing Date-27.05.#####
Interview Date-05.06#####4 We are looking for an enthusiastic, curious, and compassionate Performance leader, with great attention to detail and drive for improving patient care. You will be responsible for providing foundation group, executive and divisional level performance reports for the Trust, bringing together transparent and easily interpretable consolidated views, outlining the key areas the Clinical Directorates and Corporate Teams management team need to focus on, identifying performance improvement opportunities to deliver improved patient care. This post may close early due to high numbers of applicationsso you are advised to apply promptly
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A great and friendly place to work, so bring your passion, commitment and expertiseand enjoy the opportunities to make a difference every day
Careers at George Eliot – ‘Where you make a difference’
Main duties of the jobThe role will provide senior performance management expertise and knowledge to the Divisions, as well as being subject matter expert for the Trust in performance on our national delivery standards. Via regular analysis, the Head of Data Science (Performance) will identify key lines of enquiry for the operational teams and executive leads to investigate and will provide support for the development of trajectory setting and recovery action plans where this is not at the required level.The Head of Data Science (Performance) will lead and co-ordinate the development and implementation of the Trust’s Performance Management Framework. This will integrate a wide range of measures and processes across the Hospital. The framework will provide the Trust Board, Divisions and Corporate Departments with greater visibility and understanding of the delivery of the services provided at George Eliot NHS Trust in line with national and local indicators and standards.In conjunction with other team colleagues, the post holder will oversee the design and delivery of the demand and capacity planning toolsWorking for our organisationHere at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:Effective Open Communicationexcellence and safety in everything we doChallenge but supportExpect respect and dignityLocal health that inspires confidenceBenefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.Detailed job description and main responsibilitiesLeadership and CommunicationProvide strong visible leadership and expertise within the Trust, in partnership with Divisions, on matters relating to performance standards.Maintain a high profile within the Trust and engage with staff at all levels, including clinicians, to ensure that performance standards are treated with the highest priority.Establish effective communication channels between the Divisions and other corporate functions to ensure that good practice is rapidly shared and that areas of concern are escalated so that appropriate action can be taken.Work to integrate the four core aspects of performance management through the Organisation – operational performance, quality and safety performance, workforce and finance.Delivery and presentation of contentious and sensitive performance informationIdentification of development opportunities for yourself and those around you, adopting innovations and practices learned from the wider analytics community.Work closely alongside Performance Leads in the Foundation Group Trust and other local organizations to identify consistencies and alignments across organisations.Performance ManagementContributing to strategic thinking on medium to long term performance improvement strategies.Development and implement the Trust’s Performance Management Framework, to include where necessary the production and monitoring of recovery action plans and trajectories, regularly reviewing this to ensure continuous alignment to the Trusts strategy and objectives.Lead on the co-ordination and delivery of operational performance improvement trajectories.Overview and sign off of performance measures for business cases.Respond to regional and national performance enquiresWork to foster an environment where statistical performance and clinical performance are seen as critically interlinked.Promote a customer focused service delivery culture across the directorate.Provide accurate forecasting models for all areas of performance.Lead on the development and on-going improvement of the Trust’s Integrated Performance Dashboard for the Trust Board and DivisionsOversee the regular production and lead on the analysis of the Trust Integrated Performance Report and the Finance and Performance Executive ReportsSupport and hold Divisions to account to deliver a range of performance standards and targetsAnticipate and plan for changes to any business or technical constraints.Actively ensure that performance management timescales are adhered to, promoting healthy floor to board reportingSupport and deputize for the Line Manager or Deputy Chief Finance Officer at Divisional Monthly Performance Meetings, and Performance Assurance Group where necessary.Work with Divisions where standards are failing to develop robust action plans to recover performance and ensure delivery within agreed timescales.Ensure risk of financial penalties to George Eliot are mitigated through robust management of performance and recovery plans (both contractual targets and national recover targets).Widely communicate financial implications of performance failure and ensure recovery plans account for financial risks.Information managementWork with the Chief Finance Officer to undertake and present complex analysis of performance information across the Trust, explaining data patterns and their implications on interpretation and promote data-driven decision-making to influence decision making and highlight financial and operational risks of performance trendsProvide executive summaries of performance through data trends, internal and external influences, and organisational priorities in divisional, organisational, and Foundation Group meets and Boards.Along with the Clinical Managers, ensure the Data Science Managers understand the context of the data they are analysing, ensuring they have the knowledge to appraise the accuracy and quality of a range of data ensuring that data is fit for the intended analysis and that the analytical products are suitable for their audience.Support divisions to provide narrative for any performance issues for monthly integrated Board report, Finance and Performance Executive Report and other Executive level reports, to include summary of recovery plans.Actively support the Quality Assurance requirements in place within the Information DepartmentPromote the use of benchmarking and audit to improve performance and patient experience across a range of measures within the Trust.Work with the Data Warehouse and Development Team to develop integrated BI solutions which support the delivery of the Performance framework.Apply innovative approaches to resolve organisational and team issues.OtherLine-manage the Performance Support Officer and provide cross cover for management of the Information and Data Warehouse & Development Teams as required.Advise and support the wider Information Team on the most appropriate analytical techniques to use and create models that support the business strategy, supporting your team to do so.Ensure that direct report(s) receive appropriate training and development to ensure that they are able to competently and safely fulfil their roles, including any statutory and mandatory training.Deputise for the Line Manager, or Deputy Chief Finance Officer as required and represent the Trust at local and national meetings.Provide cross cover in the absence of other members of the Information and Performance Department.Investigate and respond to queries received, including complaints, queries, freedom of information requests and queries from external bodies.Chair meetings and task and finish groups, ensuring actions are documented and acted upon to ensure delivery across Clinical Divisions to agreed timescales.Lead on completion of internal and external returns, as delegated by the Assistant Director of Information and Performance, Deputy Chief Finance Officer and Chief Finance Officer.Budgetary responsibility for the Performance Team, and associated authorisation of expenses.Person specificationExperience and KnowledgeSubstantial management experience in a high-performance environment, with proven ability to improve operational performance at an organisational levelExtensive knowledge of NHS data sets, health and social care delivery systems and models of careExperience of business planning, objective setting and performance management processesProven ability to improve operational performance at an organisational levelProven ability to translate strategic goals into tactical plans and to monitor progress and outcomesExperience of SQL, SSRS and Power BIExperience of managing staff, including Training and Development, Appraisals, and formal HR processesExperience of planning and delivering programmes, projects and services on timeExcellent knowledge of Microsoft Office, in particular Excel, Powerpoint and WordExperience of being responsible for a budget, involved in budget setting and working knowledge of financial processesQualification(s) and Professional TrainingDegree in, or 10 years’ NHS experience of a numerical / Analytical disciplineExcellent project management skills and organisational skillsSkills and AbilitiesHigh level analytical skills, with the ability to manipulate and assess qualitative and quantitative data, to draw appropriate conclusionsDemonstrate leadership skills, including ability to motive staff while ensuring that Trust objectives are met, together with staff personal and professional development needsExpert level of skill in information analysis, including the ability to prepare high quality written reports turning data to informationInitiating, building and maintaining relationships with internal and external key stakeholders; developing partnerships and cooperative workingAbility to ensure decisions are made on an informed basisAbility to chair meetingsAbility to deliver and an understanding of the work deadlinesAbility to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service deliveryAbility to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solutionAbility to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescalesInterpreting national policy for implementationConsiders the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agendaPersonal QualitiesDemonstrating a passion for the delivery of quality servicesSelf-motivated with ability to work on own initiative and organises own workload without supervision, allocating work as necessaryProfessional, calm and efficient mannerAbility to work effectively as a team playerFlexibility and the ability to handle a rapidly changing and ambiguous environmentA creative thinkerAbility to move between details and the bigger pictureDemonstrates honesty and integrity and promotes organisational values.Embrace change, viewing it as an opportunity to learn and developDemonstrates empathy and concerns for others, showing respect for others’ feelings, views and circumstancesAble to work within an environment where there may be significant barriers and resistance to changeHas realistic knowledge of personal strengths and areas for developmentOtherProlonged periods of sitting at a deskProlonged periods of concentrationAbility to work in an agile manner, including building face to face relationships with the team and Clinical Teams, attendance as meetings as required and flexibility of working hours to meet deadlinesAbility to travel to George Eliot Hospital, or other bases as required Please note: George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner. Other: The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual – taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.Employer certification / accreditation badges
Name
Annabel Watson
Job title
Interim Head of Information and Performance
Email address
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Telephone number
07775 821897
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