Head of Consumer Engineering

£70,000 per annum plus car/allowance and bonusJoin Flogas Britain - Off-Grid Energy Leaders!At Flogas, we're not just offering a job; we're offering a chance to be a key player in an organisation that's at the forefront of innovation and change. As our company continues to grow and expand its horizons, we need creative minds who can embrace evolution and lead with a fresh perspective. Your passion for sustainability aligns perfectly with our commitment to creating a more sustainable future.About the roleReporting to the Technical and Engineering Director, the Head of Consumer Engineering (HCE) is responsible for delivery of excellence in safety, customer service and operational efficiency by effective leadership of the Consumer Engineering team of gas technicians, crane vehicle drivers, contractors and supporting colleagues.They ensure that Flogas assets at bulk consumer locations are installed, repaired and maintained in a safe, timely and efficient manner, in line with the required legislative, industry and company standards.What you will be doingThe HCE holds overall accountability for safety, performance and customer service of the Consumer Engineering function; key duties include:Leadership and management of the Consumer Engineering team (including recruitment, engagement, performance management,
development/competence
management), including direct line management of Regional, Civils and Metered Consumer Engineering ManagersEnsuring the safety of colleagues, customers and the wider public by driving performance and continuous improvement in health, safety and well-being; including positive Safety Culture development.Ensuring the safety and integrity of all Flogas assets at consumer sites.Ensuring the company’s compliance with the requirements of its Gas Safe registration.Strategic management of internal and external resources to ensure these align with current and future requirements (up to 5 years out).Accountable for operational cost and capital budget expenditure within set targets.Leading and developing continuous improvement in safety, efficiency and cost control.Leading other change management programmes within the Consumer Engineering function.Overall responsibility for customer service within Consumer Engineering.Engagement and partnering with sales colleagues to support profitable volume growth and market development.About YouWe know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.Proven leadership capability, delivering results through othersEmotionally intelligent with a capability to build engaged and effective teamsProven track record of driving continuous operational improvements and efficienciesTrack record of delivering change effectively and efficientlyStrategic focus but comfortable with a detailed approach where requiredCustomer focused with experience of developing operational capability in line with customer service needs.Proven experience leading through change and transformation, developing a high-performance cultureExcellent communication and influencing skills across all levels of an organisationHigh level of IT literacyComfortable with pace, fluidity and a degree of ambiguityAbility to work with a high degree of autonomy – setting strategies and seeing them through to executionLeadership behaviours aligned to the organisational values (safety, integrity, partnership, excellenceHow we will reward youDiscretionary bonus schemeGreat annual leave package with opportunity to purchase up to 5 days extra leaveEnhanced family friendly packageDeath in ServiceContributory pension schemeEmployee Volunteer Day’s to support the communities where you work and liveLearning and development opportunities to develop your skills, knowledge and talentAccess to a fully funded eye test and flu jabAccess and discounts on a range of health and wellbeing services i.e., health cash plan, discounted gym membership and our employee assistance platformAccess to our very own benefits platform which provides discounts to over 900 retailers, including days out, holidays and retail storesDiversity, Inclusion, and Flexibility:Flogas Britain are committed to fostering diversity and inclusion across our workforce. We actively encourage applications from candidates of all backgrounds, regardless of gender, age, sexual orientation, disability, ethnicity, or any other factor. We strive to build a diverse and supportive culture of respect and fairness for all.As an inclusive employer, we recognise the importance of achieving the right work-life balance that works for you. Our people work differently depending on their role and needs, from hybrid working to flexible working arrangements. We are open to discussing alternative working arrangements - such as part-time hours and job shares, so please feel free to raise this with us.About usFlogas Britain is one of the largest distributors of off-grid energy in the UK and has over 35 years’ experience of providing solutions to both commercial and domestic customers, principally in the form of liquid gas. The business has a longstanding record of organic growth driven by new installations, underpinned by a strong technical engineering expertise and capability, which combined with a number of bolt-on acquisitions have resulted in its market share increasing from 10% to over 30%.The business is at the forefront of the energy transition having developed a prominent track record in converting customers from higher emissions fuels to lower carbon and cleaner solutions for the last decade and is well placed with a significant range of opportunities to develop and diversify into New Energies into the future in line with our 2040 vision to provide 100% renewable solutions to customers.The recent acquisition of Protech by Flogas Britain further extends the business’ capabilities in this regard to provide innovative and lower carbon solutions into the commercial sector; combining renewable-ready gas combustion with alternative technologies such as heat-pumps, solar power and electric vehicle charging to provide a complete solution to customers and assisting them on their own path to net zero.Send me alerts about jobs like this.Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .Job OverviewID:1083915Date Posted:Posted 2 days agoExpiration Date:01/05/2024Location:CompetitiveSend me alerts about jobs like this.Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .ShareComplete the form below to send this job to a friend.Job LocationComplete the form below to report this job.
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