Head of Community

Affinity apps are a multiple-award-winning creative suite of professional applications, setting the new industry standard in the world of design. They have been adopted by millions of users worldwide and whilst we’re proud of what we’ve achieved so far, we have ambitious plans for growth.Due to incredible success, we’re now recruiting for a Head of Community who can build and nurture a vibrant and engaged community around our brand. Head of CommunityAffinity apps are a multiple-award-winning creative suite of professional applications, setting the new industry standard in the world of design. They have been adopted by millions of users worldwide and whilst we’re proud of what we’ve achieved so far, we have ambitious plans for growth.Due to incredible success, we’re now recruiting for a Head of Community who can build and nurture a vibrant and engaged community around our brand.The Role:The is an excellent opportunity for an individual who has proven experience at managing large communities, ideally created around a digital product suite. The ideal candidate will successfully lead the Affinity community team with the aim of turning users into loyal community members and advocates of the Affinity brand. With this in mind, we are looking for an individual who has experience at running global and localised campaigns and has exposure to growing large online communities. Responsibilities Manage the Community Team to support, engage and delight the Affinity Community
Lead the line on the community growth, engagement and retention strategy
Maximise the engagement of our community by using data to inform the content plans and campaigns
Ensue that all creative content campaigns are measurable against our key results and able to achieve our objectives
Collaborate with the other teams to contribute towards community communications such as AMA sessions
Work with the creative, digital, customer service and product experts to ensure we have a consistent, data driven tone of voice across all channels and communications Requirements Proven experience at managing large communities, ideally centred around a digital product suite such as games or software
Experience of growing large online communities and running global and localised campaigns
Multi-lingual experience preferred
Creative industry experience would be a significant advantage
Excellent mentor and coach to people
Proactive self-starter able to work under tight deadlines
Data driven and analytical approach to budgets, targeting and segmentation
Creative development of acquisition tactics
Excellent written and verbal communication skills
Collaborative and team orientated
Objective driven, focused, purposeful and deliberate
Technical skills in all leading analytics, advertising, data visualisation and reporting tools We are proud of what we have achieved. We set the highest of standards for our products and ourselves and there’s a host of great benefits and rewards available in return.The good stuffDiscretionary Company-wide quarterly bonus scheme — up to 8% basic salary per yearHealth InsuranceCompany Pension SchemeHolidays: 25 days minimum plus 2 company shut down days & 8 bank holidaysLife InsuranceCar parking and monthly car washShowers for cyclists & lunchtime runnersBreakout spaces, arcades and pool tableFlexible hoursRelocation packageThe Software CentreWilford Industrial EstateWilfordNottinghamNG11 7EPThe role you are applying for (please include in subject line)Your full name and phone numberYour CV and pitch for why you’re the right person for the jobNote: Applicants must be eligible to work in the UK. This role is based at our Nottingham HQ and not available to remote workers. However we can help with relocation costs for the right candidate!
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