Head of Client Services

We are looking for an experienced leader with a strong track record in contract performance and people management to oversee our project activity at Action Foundation and join our Senior Management Team. We need an individual who is analytical, innovative, and able to undertake a collaborative and strategic approach to developing the charity’s services.
The successful candidate will demonstrate their experience in project management and leadership, developing networks and partnerships and have a strong awareness of the issues facing asylum seekers and refugees.
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are an equal opportunity employer and welcome applications from all sectors of the community.
We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.
Essential information
Hours: 35 hours per week (full time)
Salary: £42,478 – £47,903 per annum plus 6% pension contribution
Annual leave: 28 days + English Bank Holidays
Contract: Permanent, subject to passing a 3-month probation
Application deadline: Midnight Monday 6th May 2024
Interview dates: Week commencing Monday 13th May 2024 at Action Foundation, Newcastle, NE1 2JQ
Click below to download
Job description
To apply please submit:
An up-to-date CV
A supporting statement of no more than 400 words detailing your suitability for the role in reference to the Key Competencies in the Job Description
Please send completed applications to #####
If you have any queries or would like an informal chat about the role, please contact ##### and provide your contact details.
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