Head of Claims & Customer Service - Leading FinTech

Job Description
My Leading FinTech client are looking for a Head of Claims & Customer Service to take responsibility for their Claims and Customer Service delivery European business, including their operations and vendor management piece.
This is a newly created role due to company expansion and a brilliant opportunity to make your mark in the business!
The following skills/experience is essential:
Strong Claims Management experience from the Insurance industry.
Strong Contact Centre experience.
Outsourced vendor management experience.
Understanding of fraud prevention and detection
Excellent communication skills.
Salary: Excellent + bonus + package
Location: London (good work from home options available)
If you are interested in this Head of Claims & Customer Service position and meet the above requirements please apply immediately.
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