Head of Capacity and Flow

Sherwood Forest Hospitals NHS Foundation TrustThis is an exciting opportunity to apply for the Head of Capacity and Flow at Sherwood Forest Hospitals. This post has 2 key roles.To provide high quality line management and professional leadership for the Duty Nurse Manager team.To facilitate the effective management of patient flow through the hospital, optimising patient experience and safety, while ensuring clinical risk factors remain low.We are now looking for an experienced Nurse manager, who likes a challenge and feels ready to take on this pivotal role within the trust.Main duties of the jobPlan, organise, support, and enact actions across the Trust and Divisions to manage the flow of patients through the hospital, supporting the delivery of national emergency and planned care standards.Support the Emergency Planning response across the Trust and System.Manage and lead the Duty Nurse and Flow Team.Respond to site management issues and ensure the Organisational command structure provides a contact out of hours for all issues.Ensure robust communication throughout the hospital.Support the Associate Director of Operations - Urgent and Emergency Care with associated duties.Deputise for the Associate Director of Operations - Urgent and Emergency Care at agreed internal and external meetings.Manage the operational aspects of the flow room, lead capacity meetings ensuring actions are clear and reviewed for delivery.Management and development of contracts with external partners.To carry out all duties commensurate with the level of the post.Produce the Weekend Plan in collaboration with divisional leadership teams & first line query of any gaps or inconsistencies.Work collaboratively with Divisional Heads of Nursing to improve patient flow.About usThank you for your interest in this role.Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.Job responsibilitiesTo understand the role in more detail, please refer to the attached job description and person specification.Person SpecificationKnowledge RequirementsProven knowledge of the broader nursing, education, and professional issuesGood working knowledge of contemporary health care issues and professional standardsUnderstanding of the complex dynamics of a multi-professional environmentEvidence of operational and strategic development of patient safety initiatives and strategiesExperience in education and professional development.QualificationsRN/RM registration with the NMCFirst level degree in a health-related subject or equivalent knowledgeMasters' qualification or equivalent knowledgeQualification in teaching and assessingDemonstration of on-going professional developmentEvidence of continues professional and personal developmentWorking towards Masters qualification or equivalentPlanning & Organisational SkillsExcellent presentation and teaching skillsExcellent standard of report writing and action planningAbility to work under pressureComputer literate especially Word, Excel and PowerPointThe ability to concentrate for long periods of time due to the varied and unpredictable work patternAbility to prioritise workload and that of others, in the regular event of competing on going activitiesHighly refined problem solving skillsSound general management experience - budget management skills, business case preparation, staff managementExperienceExtensive senior nursing experience within a complex organisation / NHSProven track record in leadership and managementEvidence of participating in and leading organisational change that has led to changes in qualityExperience of operating and communicating effectively with clinicians and DirectorsExperience of working with external agencies and influencing internal changeExperience of initiating, conducting and evaluating risk assessments and investigationsExperience of leading and managing staffExperience of working across the emergency pathwayExperience of working towards Care Quality Commission and the National Health Service Litigation Authority standardsComplaints ManagementExperience of service improvement methodologiesAnalytical & Judgement SkillsAble to assimilate, analyse and present complex problems and data, identify necessary actions, make recommendations and ensure actions are takenAble to manage difficult/stressful situations and conversationsAble to analyse and interpret data and present to all levels of Trust personnelClinically credible with the ability to communicate at all levelsPhysical & Mental SkillsThe ability to communicate very sensitive and complex condition related information to multiple disciplines, patients and relativesIndividual credibilityTeam playerStamina and DriveAbility to contribute effectively as a member of a multi-disciplinary teamHas natural authority and gains respect of othersOther Requirements Specific to the roleHighly motivated and resourceful with a proactive approach to innovationAbility to act autonomously with minimal supervisionExposure to clinical areas and patient contact will be requiredRequired to carry Trust bleep and undertake on call dutiesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Sherwood Forest Hospitals NHS Foundation Trust
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